These chairs are one of those things that look nice from a distance but look less and less so as you get closer. For example, from a distance, the "leather" has an aged patina that looks pretty good. As you get closer, the patina turns into a clear pattern that was obviously manufactured onto the upholstery. In fairness, that is to be expected at this price point. As others have said, the cushions are not soft at all. If you're looking for a chair to sink into ... this isn't the one. We wanted chairs with firm support so these work for us.