While the look of the chair is great the feel and function are just okay. It’s hard and doesn’t swivel smoothly. And don’t get me started on the ‘white glove’ delivery service. Amateurs at best. While they were kind, they were careless and did not respect COVID precautions because their mask got ‘soaking wet at the last delivery’. I’m sorry but that is not an excuse. You should have extras on your truck. I’m not sure if I’m keeping this or not.