This feeder is really great! The design and engineering are virtually perfect. So easy to use, easy to program, and works so smoothly.. and all the food falls into the cup, no food gets stuck (like other feeders I've used). I couldn't be happier with this purchase. And I really love that it has a "battery status" indicator, giving me peace of mind that it won't fail when I'm away. [This review was collected as part of a promotion.]