Had the dispenser for little less than a month at my kitchen sink. I purchased it because of COVID and needing to wash my hands more when I came in from outside.  Using regular soft soap the pump went out within that time.  I followed the directions they provided to clean the pump but that didn’t work.  Poor design for the pump you shouldn’t have to dilute soap in order for the product to work.  Seems to be a common problem when you read other review.