I bought this a month ago and so far, I am very happy with it.  It is more room than my previous washer and it is very smart.  I gave it a 4 because I put the liquid fabric softner in the dispenser and several times the clothes had some on it when the wash load was done and I had to hand wash a few items to make it look better.  This ocured on my black items and was very noticeable.  The load was a medium size and loosely placed in the tub. Otherwise, I like it very much so far.