I ordered 2 boxes of 5; no instructions & the nails they come with makes the hooks wobbly on the wall!
Wayfair website list this as "come with instructions, but they did not!  
The first time I tried calling the Wayfair & all I got was a recording to tell me to go to the website for questions; then the recording "hung the phone call up once done with the message!
The second time I tried calling Wayfair I never got a ringtone - just silence, but the call was still there!