It works really well and makes rice that's much better than I was able to make on the stove. I've tried short & long grain white, and brown. All were great.
The cooker takes longer than on the stove but I can work around this and the Keep Warm feature helps while I get the rest of the meal together.
Minor complaint - the rinsing instructions are a little confusing - it's not clear why there are separate rinse and wash steps.
All in all, it's a great appliance and I'm glad that I bought it. And the size is right for two people.