Dealing with Wayfair was seamless. Customer service extremely helpful. However, they need to change shipping company's.  FedEx was very difficult to deal with. Delayed the shipment, the lied and said they tried to deliver and no one was home. 1st of all, we were home; 2md of all, the shipment didn't require us to be there and 3rd. The ring doorbell didn't show anyone coming to the door. Shipment ended up being delivered 5 days late.