Chair arrived with a black mark on the seat which required scrubbing to get "most" of it off. After spending the time to put this together it wasn't worth trying to remove all the screws to try and return it. After less than a month of use, the cushion on the seat became malformed. In the front, the cushion is all matted down where one might sit on the edge to look in a mirror, etc. Very noticeable if siting on the chair facing the side. Otherwise, the chair looks nice, but it did not meet our expectations of a $80+ chair.