I know some reviews mentioned shipping issues but I took my chances since it was on sale. It arrived perfectly, and it looks great. It heats immediately and the different flame levels are a nice touch. It is a beast to put together but totally worth the effort for the price in my opinion. Take your time to organize all of the screws and bits before you start to make things go a little smoother and it does help to have someone else assist but totally doable alone. Despite the put-together I'd say this was a win for price, size and look. Oh and the remote is great but the touch controls are easy too.