This oven is actually a computer, so a bit of tech savvy is required!  So far, I've toasted bread and bagels and reheated lots of food. It's important to read the manual before you start, then adjust the settings based on your preferences. Patience is a must as you go through trial and error. Now that I'm familiar with the oven, I find it much more satisfying than the Cuisinart I replaced. In particular, the Breville is smartly built AND comes with a 3-pronged plug (safer than the 2-prong variety). It has a built-in timer and even counts down the time remaining for toasting, reheating, baking, etc. Singles will appreciate that this oven can easily replace a large kitchen oven ... at a lower operating cost. All-in-all, this oven is worth the cost.