The grill arrived in a box that looked like it had been around the globe a few times, and unsurprisingly had some cosmetic damage. I contacted Wayfair about it and they made it right with me, so I kept the grill. I'm glad I did. It works great! We took it camping shortly after receiving it and it worked perfectly. We even use it at home alongside our "regular" grill. Build quality is as expected, and the collapsible design is really slick for transporting it. Both sides of the unit will get hotter than you need them to in my experience, so the burners are strong. A cool little grill at a great price!