I would've give 5 stars if I could get it to dry my clothes .  I have yet to get any answers. Seems to wash amazingly, clothes seem cleaner and smell fresher which is great. The clothes always have to go through the Dry cycle multiple times before I can fold and put away. At this rate it's a good thing there is only 2 in the household. Definitely been frustrating. I Do like the multiple selections and the choices I have.