Having lower back disc issues, i really needed something that would be supportive. The padding is thick and has a good firmness to it, leaving my back feeling very supported. I know some reviewed it as too hard, but i don't think it is. I also feel like it may last a lot longer than most thinner pads. So if you have back issues, i think this chair is awesome! I've already had two guests use it, and both said they could take a nap on it! Totally happy with my purchase and feel its worth the money!!!