Have been using the washer close to one month. Bought it as my previous washer was very old and not efficient but still working. So far so good. I have the model with agitator as I prefer that option. I find that it is gentle with the clothes as it is not as rough as previous washer. Clothes come out clean and not ripped. I am finding that I prefer to use my own water settings otherwise the clothes won't get wet. The water level is too low and the top layer of Clothes will only get half wet and don't get pulled under. There are various times settings based on what is being washed which is convenient. I like the quick wash option for clothing that I need quicker and have light wear/use. I choose GE because I have kitchen appliances from them. I have been very satisfied with those appliances and decided to try their washer. I would recommend this washer.