I'm so glad I ordered this for my she shed. I was hesitant to buy furniture like this online, but this chaise is very soft and comfortable, as I had hoped. The color looks a bit lighter than online, but prettier in my opinion. Received my delivery 4 weeks earlier than promised, which was good for me. Communication regarding delivery was good. received notification the day before and a text and phone call from the driver the day of. Very polite and professional delivery man. Very good buying experience all around.