Disappointed and disgusting! Why where the 6 pillows delivered in a box with no protective plastic wrapping of any kind or tags to identify them as being new and unused! I have called customer service several times and not luck actually talking to anyone! The chat option does not work either! I will not use these pillows and I will never order from Wayfair again! It’s a pandemic COVID-19 and you send me used pillows... they are trash and I wasted my $$! May  30, 2020