Love the rocking chair....color is beautiful.  Had a problem with the first chair because the rocker wasn't lined up correctly so that the screw would go in.  I called Customer Service and they immediately replaced the rocker and allowed me to donate to the Boy Scouts so I didn't have to mail it back.  Great Customer Service.

Pros: Easy assembly but one leg was misdrilled and the screw couldn't be inserted.  Promtply replaced.