After being without a washer for a month, my family was happy to get this new washer.  I read a lot of mixed reviews on this product that swayed my opinion a bit before purchasing this washer.  There were more good than bad reviews; so, I purchased it anyway.  So far so good for my family after 2 months. There are lots of sounds and noise that happen during the wash cycles with I do intend on calling LG at some point to see if all this stuff is normal.  I know I can turn off some of the noises once I read the owners manual.  But, this is a busy season and I am thankful not to have to go to the laundromat anymore.  Our close are clean and the product seems to be functioning as expected.