I bought this to replace the exact same model that I had for 7 years. We loved the previous model and wanted a new one for our new home. I was skeptical about buying the same model due to poor reviews, however we absolutely loved the model and didn’t want a carafe and the urn kept the coffee hot. We took a chance and bought it, we couldn’t be happier. I’m so happy Cuisnart kept making this model and updated it as well.