Unfortunately, the incorrect door knobs were mailed to me (not event close). Since I am a Canadian customer and wanted to access the free shipping, I had them shipped to our US border store. Wasted my time when I went to pick them up and had the wrong door knobs shipped to me (not even close). The packing slip has no information about where/who to contact to address the wrong shipment. Hope I am able to get the correct knobs and I hope I won't have to waste too much more time on this.