We had trouble running the dish washer when it was first installed but with the help of Bosch customer service we were able to understand the confusing starting instructions. The dishwasher is very quiet and we like the organization of the three tray levels. We can wash more dishes that with our 15 year old Bosch dishwasher. If the silverware is loaded in the top tray by keeping the same type of silverware together, unloading the dishwasher into the silverware drawer is a snap. We will buy another Bosch when this one retires. We have no problem with the drying cycle or with dishes not being clean.