I waited about 7 months for this review. I was skeptical because of the low price but, this tub is great for the price. Its simple, doesn't have a lot of jets, but there is a lot to be said for making a no nonsense tub for around 2500$ that does exactly what its supposed to do. I have noticed that the temperature drops within about 30 minutes of getting in and the heater can't get it back up to temp with the cover off. Fine with me, I only sit in it for 30-45 minutes at a time, but this could be a problem for others in an area that is cold. our climate isn't too bad, but I'm not even sure this thing would stay at max temp (104) in a very cold area with the cover on. 

We just changed out the water for the first time at about 6 months. pretty easy to do. 

I haven't had any problems so far. 

This was a great purchase, I have no regrets.