The colour is a little different from the pictures, the Honey Maple looks really orange in person. Installation is not easy but it isn't too difficult either. Just need to ensure measurements are correct before cutting the pieces. I don't know who is responsible but the product came slightly damaged, not so much that I would return the product but you can definitely see the dents and cracks. The box was ripped at the corner when I received it and the pieces that were exposed were dented. I am trying to hide the dents as much as I can.