It arrived missing correct parts (missing bolts and then nuts that were too small for the bolts provided). I asked for replacement parts and instead, without asking, they sent me a new bench. Now some may think that's cool but not me - I was out of town when a new bench arrived and now have to figure out a way to get rid of it. I should have been asked. If you can't send a package of bolts, just ask what the customer would like. I wouldn't recommend this bench because you don't know what you are going to get.