We received the crib on time, but when we got it, the front of the box said clearly that it does not include the toddler rail.  I had been unable to find anything on the site that said there was no toddler rail, and it was even pictured on the page with the other pictures of the crib.  I did find information that there was no bed conversion kit, but it was not clear that there is no rail included with this.  (FYI the rail is $70, more than half the price I paid for the crib itself).  When we did open the box, the product had been packaged incorrectly and we were missing parts (2 legs).  I will say that Wayfair immediately contacted the manufacturer and ordered us a replacement crib and sent us a rail for free when we brought up the issues, so I give their customer service 5 stars.  I just wouldn't buy this particular brand again.