Pleasantly surprised by how well was built and how nice it looked.  Was high enough to reach the top of our bed and our dog quickly acclimated to using it.  It was packed well, arrived on time in good condition and was put together quickly and easily.   Quite happy with this purchase.

Pros: Well made like a piece of furniture - not plastic, nice carpet, perfect dimensions.
Cons: Have used for a week and have found no drawbacks, nothing to complain about.