Product arrived damaged and appeared previously used. Tailgater body was bend and bowing in one corner making the grill and griddle component fit too tightly together and causing the tops to scrap together if opened independently. The grill plates were sticky and looked like they were put in the box hot. The box arrived damaged and one corner seam half open. The styrofoam inside was falling apart and it looked like it was snowing when the box was opened there was so much damage to the styrofoam. This was either a return or the box was thrown around causing significant damage to the packing material. I know Blackstone in a good product but I wouldn’t advise buying from Wayfair. It appears they sell damaged goods and normal retail price.