I was doing over the three bathrooms on our Nantucket vacation home. The local plumber said he couldn't get the toilets I wanted. I called Wayfair, and they took the extra effort to contact the factory to check on inventory. Five days later, three of the most beautiful toilets arrived. Since the bathrooms were om the small side, these toilets are not only ecologically friendly, but look terrific.
This is my second major purchase with Wayfair.
Aside from great product listing, here is why I buy from them, and will continue:
FREE FREIGHT DELIVERY
THE BEST INFORMED AND HELPFUL TELEPHONE STAFF(Without long waiting times....) Real people, helping you. Not just reading from a script. One actually gave be their direct extension...Unheard of.. Good service sell and keeps me coming back for more as we work on the house.