I bought this a month ago and have used it several times. It's very easy to use and makes excellent waffIes. It heats up quickly and has lights to signal when it's ready to use and when the waffles are ready. I gave it a four because it's not as easy to clean as my "antique" waffle maker which had removable metal plates for easy  cleaning. But, since I couldn't find any newer waffle makers like that, this one is an excellent choice for price, ease of use, and fluffy waffles.