Funny you should ask, as we have been trying to get a hold of a representative for a week now both through email and on the phone, but to no avail; the frame of the gazebo arrived on Monday June 16th, and that is fine, (see photos)  but we then realized that the ROOF was not included in the box, but should have been in a separate box which did not arrive, and still has not 6 days later....soooo...we would like your immediate attention to this matter!  We have paid for a complete gazebo, but only have half of the product!  Please send us the roof for this gazebo ASAP so that we can enjoy it, or refund us our money!  Now back to your original question about what we think?  At this point, extremely frustrated and disappointed, but hopeful that this can be satisfactorily resolved.  The item # for the box is KZCHG1012-R  785614391040 Caesar 10x12 Hardtop Gazebo Roof.  Thank you for your timely attention and consideration. 
Connie & Don Mancini