Well our bed arrived today .. we were so excited to put it together to surprise our daughter and the headboard was cracked 🤦‍♀️... 
sooo take things apart .. call furniture company and got nowhere.. 
call Wayfair and ... they took care of it and are sending replacement headboard out ASAP .. although we won’t be able to surprise our daughter .. their customer service was very helpful and nice .
Our first purchase from them ever and it won’t be our last