I've had this product for over a year now and throughout that it has churned out ice at a fantastic rate - I love the red colour and it's had little to no issues the entire time. Makes ice, of course, as you might expect. Pretty fast too - I haven't run out of ice in the times people were really actively needing ice from it! One nit is that I wish it would auto resume making ice when power is lost/restored, living in Calfornia where wildfire-related power cuts occur means that when power is restored I need to manually hit the button to make it resume making ice, but that's a pretty small issue overall.