I do love my faucets in the bathrooms & like the look of this toilet lever but now this is the second lever that has broken off, we have 3 bathrooms, last year one broke off and last week the other bathroom lever broke off. It is not from abuse only 2 people live here and are very easy on the house. Also as one review said the handle does not fit snug on the tank as others do. We built the house in 2009 so everything is pretty new. Very disappointed in the performance and the cost to replace. Last year it was $25.00 and this time $33.00. I will call the 800 number tomorrow as today is 1-1-2014