first thing i noticed, i could not put my glasses in with the second rack in highest position without it hitting third rack and knocking glasses over and not closing all the way. if i put second rack in lower position then i can’t put my 11” inch plates in bottom rack without the water sprayer hitting plates. i ended up taking the top rack out in order to fit my glasses and plates. i have not used it enough to review the performace for cleaning dishes yet.