It makes ice ok but you pretty much have to bag it yourself, then later drop the bag on the floor to break it up & your good to go. If I had it my way I would have bought a new fridge/freezer with a good ice maker in it. My ice maker broke right after the warranty was up (6 mos) & I was told it wouldn't be worth it to replace so I went with this portable ice maker. We use a lot of ice between the 2 of us so I have it running most of the time & it's beginning to be a hassle to bag it, then break it up. Oh well, at least we have ice again.

Pros: we have ice
Cons: you have to bag it, then break it. time consumming