I am totally impressed with this company and its products.  While the oven I have is great I did get an error that required I send it back for repair.  The oven was about 2 years old snd was not under warranty but I paid a small repair fee which included shipping to and from the center.  In a matter of a couple of weeks I received a replacement oven.  With service like this you can't go wrong, and it works like a charm.