I bought this washer almost one year ago. 
I love the look and layout. Very easy to use and also have used the app with no issues.
This washer was actually not what I was looking for,  but got took in by my salesman. 
I was specifically looking for something that had a soak option, because I have a dog and like to use this to get the worst pet smells out. 
I have tried all settings to try and get these smells out, but the only way it works is if I do a pre soak in my tub and then put it through the wash. 
I should have returned but I thought maybe there was a way around this and also I live a hour away from the store. 
Also I am not happy about the water level.
I don't like the weighing idea as I am positive some of my clothes don't even get wet in some spots. Like I can visually see dry spots on clothing.
Would I purchase this again now, knowing how it performs or recommend to someone, the answer is no. absolutely not.