I have had this product for about 3 months now. I love almost everything about it.  I love the brew features for both coffee and tea, I love how easy it is to clean, I love how quickly it brews coffee. It's so neat how it detects coffee vs tea. The only thing I wish it had was a warmer to keep my pot of coffee warm. I like to make one pot of coffee to last a good 6-8 hours, but after about 3, it's just warm instead of hot.  If I had the carafe warmer, I wouldn't have to dump out  a 1/2 pot each day and start over.