We purchased this spa in January of 2016. And we woke up on the morning of July 24, 2017 to a FLOODED BASEMENT ! Something failed within the unit and my basement is RUINED ! I just got off the phone with our home insurance representative to file a claim. I am so angry right now ! I am planning on contacting the company to file a complaint against this product. There should be NO REASON for this to have happened ! ***WARNING TO POTENTIAL BUYERS***