Bought 3 of them and took them all back! If you want cappuccino, this is NOT the machine for you! Don't believe the hype, it does NOT froth the milk well, and since I'm a CAPPUCCINO lover I was disappointed. If you want an outstanding machine, get the De'Longhi ELETTA EXPLORE. All automatic. Works like a charm. Not as pretty as the MAESTRO, but way better!