I really am the boil-in-a-bag rice type of person as I can never cook rice properly,until now.It's so simple to use it's like child's play really.I did study the instructions properly as I had never used a proper rice cooker before and took it one step at a time and nice fluffy rice was the final result.I love the fact it switches to warm once the rice is cooked so I no longer burn it.This was the perfect size for the 2 of us for the amount of rice we need with our meals.It's easy to clean which is a bonus. [This review was collected as part of a promotion.]