Item shipped and delivery was supposed to be  "inside of door"  the delivery man couldn't move the box inside it was too heavy for him.  I unpacked the box and carried the parts inside, started putting together and I'm missing 2 drawer rails.  Have emailed Wayfare - they keep emailing back one question at a time - what is the item number? (thats on my original email)  what is the LOT number? (they should be able to look that up)  so far their customer service is subpar.