The couch looks great and is comfortable. Was fairly easy for my husband and son to assemble - the online directions we printed out were very good, too. Delivery was right on time - came in two large boxes. The delivery guys were friendly and efficient. If I had one minor negative about the couch, it would be that the cushion for the chaise part slides around easily - it's not velcroed like the other cushions. Hopefully, it will hold up well!