I loved the lamps the moment i saw them online. Then when i ordered two lamps one was in perfect condition and the second one was broken. Wayfair customer service was amazing and they issued another lamp. When the lamp arrived the golden base moved. I didnt want to reorder again so i thought ill live with it. Eventually i got fed up with it moving so i called again and they were so helpful and accommodating. Finally it came and all was well. Yes i had issues but they were resolved. The lamp itself is beautiful as long as it comes in one piece. Wayfair customer service takes care of its customers.