The sofa itself is amazing and we love it. The issues leading up to the delivery of the sofa were stressful due to a lack of communication. Yes, there was a delivery tracker however the info would change almost daily, change drastically. Like the sofa has arrived to its destination and being checked to just left the warehouse. The sofa was damaged and we didn't learn about it until the morning of delivery. We had confirm delivery for a huge window and then delivery was canceled without notice. I had to reach out to learn why all of a sudden it wasn't going to be delivered. Then the new sofa came with that issue above of inconsistent delivery timeline. Plus, it was extremely delayed and no one reached out. There was no concern for my purchase and the length of time it took to receive the sofa.