Style, size, color and function all very good.  Problem was in quality control.  Two seat cushion covers arrived with stains...which were eventually replaced after many emails and phone calls.  Metal chair frames have rough edges, not finished very well.  All four chairs had some scrapes on the black finish due to either poor packing or packing materials which suffered a number of tears in the corrugated cardboard.  No paint touch up kit was made available, though it was requested, promised and then was told it doesn't exist.  A complete replacement for all the items was offered but no guarantee that it couldn't be any better than the first shipment, which arrived on two different days: 2 boxes containing the chairs and cushions came one day and a third box with the cushion covers came days later.)  Declined the replacement and instead accepted a significant price reduction, which was immediately refunded to my credit card account, which assuaged my frustration and annoyance.