Scheduled delivery was between 8-12.  Received at 6p.  The box was too large to fit into my elevator.  The delivery guys looked ready to give up until I suggested they remove the couch from the box.  There was a wood extender attached to the metal frame of the couch that was very difficult to get to with a wrench.  40 minutes later I had it removed but ended up with scratches on my wood floors.  Not sure if this was from delivery or my attempts to remove the wood piece. The couch itself is very comfortable with nice lumbar support.  A bit difficult to return from a reclined position to sitting position.