We really love this sofa! It came compressed, vac packed. It did come in 2 separate boxes and 2 different days, which is a FEDEX issue. We unpacked, and had it in place in less than 30 minutes. Very soft and comfortable. We are using this in a sunroom. it has a low back which is fine and the pillows are nice as well. We have cats and they are loving it too! I would recommend this.