This office chair is practical, beautiful and comfortable.  I bought it to replace a leather office chair which was hot to sit in and had no back support.  The back support on this chair is great.  I am quite short and the lumbar pillow makes it easy for me to rest my back.  My husband who is taller can remove the lumbar pillow and can have the same amount of back support as he can sit back further in the chair.  Assembly was easy and delivery prompt.  Thanks Wayfair.