Owned this about  a month and I have to say it has been a lifesaver. My medical condition requires me to have  an angle   upwards for sleeping.  Between the  bed and the mattress it has been a lot easier to get the quality sleep I need. First time in my life I can actually sleep on my back without  feeling older than I already are. There was a problem with the foot end massager motor.  Within 3 days they shipped me a new motor which my neighbor Jim installed  since I am not able to and it has been solid since then. GREAT CUSTOMER SUPPORT!!