The delivery from Fed Ex was terrible - arrived two days after they emailed to say it was on it's way, box looked like it had fallen off the back of the truck.  The hydraulic pistons were damaged and there was a slight grease mark on the headboard. Michael from Wayfair customer service was very helpful - they're sending replacement parts. I was able to put the bed together fairly easily, leaving the pistons off for now. The instructions were great. While the bed isn't quite as solid as I hoped it looks very nice. I'm excited to read in bed tonight!