This bed was delivered within days after ordering. Prior to assembling it, I found an antique bedroom set with a bed and ended up returning this bed. The customer service was fabulous in scheduling a pick up for return. I did have to pay for shipping. I was over my 30 day return date-so I had to take store credit vs refund. That is why I did not rate this bed 5 stars. Make sure you pay attention to the return policy-which I did not! Don't make my mistake!