More than one month later and more than $600 spent, we are still sleeping on a mattress on the floor. Horrible experience - do NOT buy from this manufacturer!!! Our bed arrived with missing parts, so we could not assemble it. We reached out to the manufacturer - they told us that because they delivered us all the boxes, all parts must be in. Well, they weren't. We told them by part number what was missing - they asked for a lot of pictures; they did not believe us!! I sent everything they wanted. For each message the manufacturer took the maximum time (48 hrs) to respond. At some point they stopped responding. Then the Wayfair escalation process took over, indicating that they shipped the parts for us. At their announced delivery date, no parts arrived. This is outrageous!!!