This bed is the centerpiece of a guest room. Its gentle arc softens its appearance compared to the squared off jail house style bed frames. The white finish has a subtle sheen and is just what I wanted. The bed arrived in a large, flat box. The components were very well packed with cushioning material. Once removed from the box, the components of the bed fit inside a medium size SUV for transport and then assembly in its final location. I was very pleased with the customer service rep at Wayfair who assisted me during the order process. She had  truthful answers to my questions and was friendly and engaged throughout our conversation.