This was one of the items in my first Wayfair order and was the only item (besides a basic rugpad) that we weren’t disappointed in. It did have a decent sized chip in it, but it’s on the side and we were too lazy to go through the effort of packing it back up and returning it.  Other than that, this is as it looks online and is a good (small-sized) mud room bench for shoes, etc.  Lesson we learned from our first Wayfair order: Wayfair offers a range of qualities of furniture/home goods and if you order something of poor quality, it may be very frustrating because you may not want to go through hassle of returning (e.g. a rug once you unroll it) -- so better to buy in a real store if you can unless you will be OK if what you order isn't exactly what you were expecting when it arrives.  We have friends with Wayfair furniture that we really like, and this bench was OK whereas rest of stuff we ordered we were very disappointed in…. so I guess there’s some luck of the draw…