The bed arrived in three boxes and all the parts and hardware were there. The bed quality was very nice. However, the side rails would not allow us to put the bed in a high position on the headboard. They appeared to be either cut wrong or they were the wrong side rails. The foot board did allow us to put the bed in the high position, so we wound up putting two books under the headboard feet to raise it up 2 inches temporarily. Very frustrating since we had guests coming. The instructions say to call the bed manufacturer not Wayfair if something is missing, so we will start there I guess.  This is the second bed we’ve have ordered from Wayfair and I didn’t have a problem with the first one.