I ordered this bed as it seemed to be a good value for the price.  In the end, the product met my expectations, but the ordeal of getting all of the parts was not worth the hassle.  The first bed that was shipped to me had no instructions, no hardware, was missing at least half of the parts, and had parts in the box that didn't seem to belong (different finish).  Wayfair customer service was helpful in that they promptly ordered a new bed and had it shipped.  The second bed had the majority of the parts, but was still missing a final piece.  This part wasn't in the first bed either.  So again, I requested the missing parts, and Wayfair sent a third bed.  This bed finally had all the parts.  So after 3 beds being shipped over the course of a month, I finally had a complete product.