It's a shame the delivery company let down my experience with transaction by making it as difficult as possible to arrange delivery. The actual rug is fantastic and we with the money but thR can not be said fir the delivery company.  I persevered though and finally got it sorted but it was unnessessary hassle all which could have been avoided very easily. Goodness knows how someone with little knowledge of using a computer would manage. Still that's the way it us nowadays. So a word to the wise-item fantastic but delivery company needs to get their act together!