As described, mine came tightly rolled with some folds that I was concerned wouldn't flatten out but they have over the few weeks I have layed it down. Contacted customer service and the recommend steaming the rug to speed flattening out. I'm happy with it. Going to buy 2 more!

Edit Aug 15 2018 - carpet has flattened out on its own. Recommend this brand, also forgot to mention it is thin but also cooshy underfoot. Very nice.