Item arrived very quickly-ordered on a Friday and received the following Tuesday, so about 3 1/2 days.  it was well packaged and had no apparent damages.  Assembly was quick and easy and was done by one person with no tools.  Depending on your location a level might be useful.  Unlike other reviewers who complained about low flow and no water sound, ours produces water just like in the product video.  When the reservoir is less than half full the sound is higher but a little 'hollow'.  With a full reservoir the sound is less but still noticeable.  We would have preferred a heavier more substantial base but then it would certainly have cost a lot more.  Our only complaint is that we wish it had a longer power cord.  It is about 6 feet long but then some of it is used inside the fountain so only a few feet of it is available to go from the fountain to an outlet.  An extension cord is likely to be required which is not optimum for an outdoor location.