I ordered four chairs with casters.  Shortly after assembly, I noticed the ball bearings from one of the casters were coming out.  I contacted Wayfair and they promptly sent me four replacement casters.  I replaced the defective caster.  Soon, I noticed the ball bearings on other casters were also coming out. Before long, I had used all four of the replacements casters they had sent me. To make a long story short ever caster on every chair was defective to include the replacements they sent me.  I decided not to contact Wayfair again and ask for more casters.  Why replace junk with junk?   I went to Low’s and purchased new casters for all the chairs.  The cost, including tax, less disabled veteran discount, totaled $27.71 per chair.  The total coast to me, for which I have the receipts, was $110.84. I have had on problems since I replaced them with the casters from Low’s.   The irony is, the chairs are very comfortable and we like them much.

Pros: Good Chair
Cons: Casters Junk