Loving it! Cooks a 12in thin crust pizza in 7 to 10 minutes depending on how crisp you want it without preheating. Toast takes 3 to 4 minutes and its perfect on both sides. Temperature and time is adjustable and preheating doesnt seem necessary it gets hot super quick. Some reviews complained about the gap in the door but it is not a problem even your home oven has a vent to let heat and moisture escape. Also when cooking is done a cooling fan runs for about 3 minutes to cool the machine but it doesnt effect your food in anyway. This  machine is worth every penny.