Very disappointed in rug and Wayfair return policy. Unlike several very similar looking rugs
I have been delighted with and purchased after relying on web photos this one was so
inferior. When I inquired about returning for store credit for a future purchase I was told
the shipping cost I would incur would would be the same as if I requested a refund. I would
think a loyal customer would be given some incentive to continue shopping at Wayfair whose
web photo veracity is now in question. Now I am hesitant to order if it gets to be a gamble.