The carpet is very nice, it is soft underfoot and we love the colors which though darker than I had hoped for
still complement our decor really well.  We discovered a small flaw which seemed to be caused by an issue
during production as it is machine loomed, resulting in two pulled threads and a ladder effect.  If it had not 
been in the inside traffic area we may have just lived with it but we requested a replacement.  I had a few issues
trying to complete the form and attach a picture (some of my technical ineptness)  we ended up phoning for
help.  I must say we were very pleased with the ease of doing business and complete satisfaction with Wayfair.com.  Happy happy up here on Vancouver Island, B.C.