Snowy white is not white at all. It is tan!
We also had one side that was higher than the other so I took out the 3 screws on the top(1 in the middle and 1 on each end). I then pulled the top cover off and pulled on all the strings that go to the pulleys and if you pull on the string on the opposite side, it will tension the other side that hangs lower. That made them hang correctly