First coffee maker I ever bought so I made sure to read the directions carefully.  I usually use a Keureg where you just place the cup in there and let it do it's thing.  This one when I poured the water in, it just drained right out through a hole in the bottom.  So upon inspection I found a small plastic piece floating to the surface of what water remained as it was draining itself.  Pretty sure the water is not suppose to end up all over the counter and floor when you add water to a coffee maker.  I'll be taking this back and getting a different brand so *hopefully* I won't have the same problem with the next one.