Nothing but problems with this garbage cat tree.

The pre-made holes for assembling the product were not aligned correctly at all. It was impossible to put this thing together the way it came to me. I had to power drill new holes to actually assemble to product. Ridiculous. 

Hours later after finishing the assembling, with new correct holes, I introduce my cats to the cat tree. Neither of my cats will go near it. My high hopes of purchasing this product were diminishing swiftly from the beginning. Despite the frustration of putting it together, nothing would have mattered more that to see my cats have some fun. Days later, they still just hate it. 

Also, the carpet is soft but not plushy. I can't imagine it being comfortable at all to play on, I don't blame my kitties for wanting nothing to do with it.

Waste of space in my house, waste of money, very frustrating and overall my cats hate it.

Not cool. I wouldn't recommend this product to anyone!!!