AC works great, cools the room with no problem, it is quiet and reliable and the controls are responsive. However, I purchased it only for its supposed Alexa support. It DOES have limited support for alexa. You can talk and tell alexa to turn it on and off, but Alexa's real power is in her routines which this AC does not allow you to do at all. I did not learn this until AFTER I had it installed so its not worth having to send back at this point. They should be more clear about its extreemly limited alexa support. If you want Alexa support save your self a ton of money and buy an alexa smart wifi outlet and a cheaper AC unit. And like most reviews getting the wifi capability to work with the GE app was an absolute nightmare, and I install smart appliances for a living. Took me almost 2 hours and I ended up not being able to use it because of the lack of alexa support.