The Otto Caddy dispenser arrived and we followed the directions to set it up. It did not work, We went to the Umbra website and followed their trouble shooting recommendations and it still does not work. The nickel finish is very golden in color and will not match your satin nickel fixtures. We spent 3 hours replacing batteries, fighting the ill fitting screw holes, putting soap in and out and trying all the tips at the site. It simply does not work.