I have zero complaints about this chair.  It arrived in less than a week and I was able to unbox it and attach the legs myself.  The bold stripes, soft charcoal-black and cream-beige, show the linen lines beautifully so it looks like it's much more than just 30% linen content. The boldness of the stripes makes the chair appear bigger than it's club size.  The back and seat are firm.  I have a "villa room" which is done in the spirit of Old Italian tradition, with plenty of license taken.  This chair helps the room to not look like a "theme park" and brings it beautifully into 21st Century America.  If you have a talent for juxtaposition, you will have a lot of fun with this chair.