The chair we received is just not comfortable.  I need to sit exactly in the middle, or I sort of fall into a hole on the sides/the cushion does not see to be supported properly on the sides.  It's a bummer.  The slipcover is also a problem- the arms seem to have missed quality control and are bunched up oddly/not evenly sewn.  It's so disappointing.  After this experience I would caution friends that they might do better buying locally, where they can see the quality of the purchase and sit on the piece before spending a lot of money on it.  It will be years before we can splurge on new furniture again, and I'm not looking forward to using this chair in the meantime.  :(