Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference