I had this washer 3 months when the screw holding the Agitator sheered off. The repair tech had to reinstall a new drive shaft to fix. : 5 months later it happened again.  Now they won't cover, also blaming us for "taking agitator off". It was sold as a machine you could use with or without agitator.  So frustrating.  Have been using without agitator. But over 4 weeks since we called out repair to order parts.  Would not buy again. Very frustrating. Have explained to 4 people at GE the agitator sheered off. Not their problem. Buyer beware!