I have had this great machine for over two years and OMG I cannot stress enough if you are a tea lover like myself, this is the tea maker for you. You literally cannot screw it up! All the Breville products I have are great. I also have the toaster and am wanting to explore the Convection Oven too. I see people are scared off by the price as I was, but I'm telling you it's worth it. It is made so well and looks pretty on my counter!