Purchased hall tree and shipping was fast. No issues with the packaging or delivery. Received the unit and my husband and I were able to assemble easily all pieces are numbered. We had issues with the overall look of the unit it is pretty short for a hall tree and the top shelves are not well supported they bow in the center because there is no center support (photos where I’m pointing to the gaps in the center below the top shelf). There are also some cosmetic spots where the manufacturer splattered paint on front facing pieces. The pilot holes for the back covering do not line up. Overall I thought the product was cheap and flimsy and I do not recommend purchasing. I am returning to a Wayfair and so far initiating the return has been easy with Wayfair customer service.