This drying rack was just what I needed, tall and narrow with lots of 'lines'.  I rated it high. But then I tried to adjust it wider and met 2 problems: the mesh top doesn't fit except in the tallest position, AND the bottom of the rack bent and wouldn't hold that wider position. Then I hung a full rack of damp clothes and the metal bar completely broke. Wayfair immediately responded with apology and sending a new one with no hassle.  So 5 stars for wayfair customer service!