This was my first time buying from Wayfair.  I ordered a cat tree by Armarkat (excellent I might add) and this pet bed.  Both were at my door in a matter of days.  I was impressed.  I didn't give this pet bed a 5 because it could stand to be just a little thicker but other than that the quality is excellent. It's soft and helps keep my old baby warm in her favorite spot of the house.  I wouldn't hesitate to purchase from Wayfair again.