I was particularly impressed with how quickly my order arrived only 2 weeks after placing it. Also, there was no damage whatsoever to the packaging. As for this seating, it is by far the best quality that I have seen in the marketplace  I would definitely recommend this brand to others. The customer service from Wayfair was tops  made my purchase experience pleasant  easy!  I know that my grandchildren will be thrilled when they receive this at Christmas!  Thank you Wayfair!