So far so good! The chair came packaged nicely. The feet were very easy to screw on the wings or top sides of the chair were not as easy to put on. It took some force to compress the fabric and stuffing on the top sides of the chair that needed to be slid on a track to assemble it. After a few attempts my husband and I got it. 
 The overall look of the chair is just as pictured. It is a firm chair but it is very comfortable, we actually prefer the firmness because it is more supportive for our backs. The fabric is also very soft!