The couch and love seat came arrived sooner than expected in two large boxes.  I brought the boxes upstairs and unpacked the pieces.  It’s pretty impressive that they can place the whole couch into the boxes the way they do.

The cushions are packed inside the back of the couch and they even add a bright tag to let you know they’re inside.  The couch is pretty solid once it’s all put together. 
The couch is he perfect size for smaller apartments and fits up skinny steps like mine ( main reason I bought this). My steps are only 26” wide which makes it difficult to find a couch that will make it up the steps.  

The only issue that I wasn’t happy about is the depth of the cushions from from to back.  They are very shallow and I’d only recommend for shorter people.  I’m 6 feet tall and feel like the couch should be at least 8-10 inches deeper to give the proper support. 

The cushions are on the firmer side, but get a little softer as you sit on them.