The box came with everything in it. It was easy to put together, however we didn’t use the safety net or poles. It’s been six days and our granddaughter has used it for four of those. The bounce pad seemed to have become stretched and saggy in the middle. I contacted Wayfair and they were super to help resolve the issue. After speaking with them I had to take a couple of pictures and it seems the springs are stretching, some more than others. Now we’re not sure if the problem includes the bounce pad or not.