I had used a competitor's product for years. It frequently broke and did not always work. After the second one bit the dust, I decided to try this one from Simplehuman. I had very good luck with the other products I bought from them. Their customer service is outstanding. You can talk to a live person who will give you instant results.

This trash can is a marvel. It works as advertised. The replacement bags fit into a compartment in the rear of the can. This is very convenient as they are handy and easy to replace. Buying these replacement bags in quantity is a bargain compared to a fitting bag size of common brands bought in stores. The sensor works very well and does exactly what it is meant to do. I also like the quiet operation. I also bought the power adapter. Now I don't have to worry about battery replacement. I can highly recommend this good looking product, along with anything else this company has in store. I definitely give it a 5 star rating.