The chair is fine, but the delivery was terrible to say the least. The FEDEX driver dropped the large box in the middle of the side walk leading to my house, exposed to everyone passing by and the weather (it way scheduled to rain). The box was 15 feet from my porch and front door. When I heard the noise, and saw my package, I rushed to catch the driver, but he drove off so fast, I missed him (he knew he did wrong). I’m 71 and recovering from neck issues – I couldn’t lift the box, so I had to get my hand truck to move the box inside. I will not be ordering from your company any longer.