It feels like you’re sleeping on a cloud. It is so soft and comfortable to sleep on. The only downside of it is I didn’t really notice anything “cool” about it. I thought the cool gel would’ve been noticeable but it isn’t. It just feels like a super soft mattress and I definitely felt like I got better sleep. It came packaged in 2 pieces. The gel topper and a cover that goes over it. It was really easy to put on my bed. Also, make sure you have bed sheets that can fit a deep mattress, my sheets just barely covered all of it.