I work for a university and we ordered a “Stillman Kitchen Island Cart with Natural Butcher Block Bamboo Top” for our office. We had a very frustrating time assembling and continue to be frustrated with the product itself. There were broken pieces and missing screw inserts, preventing us from building the island properly. We’ve had to reinforce the structure with Gorilla Glue and super glue due to these issues. Also, the wheels cannot be secure- the instructions don’t indicate how to fasten them properly.
I contacted our personal Professional Account Manager, Manuel Lopez about the above concerns and have yet to receive a response. Its been a month.