While I was very satisfied with the handy pro who ultimately assembled the furniture, the first pro canceling on us at the last minute was very problematic & it was extremely frustrating that the only way to communicate with handy is via an online chat. They need to provide the ability to speak with someone in an emergency situation.
That being said, Joss & Main was able to get someone in the next day & even though it was his first handy assignment, he did a great detail-oriented job & we’re very happy with how everything looks.