I bought this in October 2021.  Even though this dryer was rated #1 on Consumer Reports, I am totally surprised that it is not that great. Since day one of ownership, it just hasn't worked properly. I spoke with a LG certified person, who assumed I had my dryer on energy saver, which I didn't. She then told me it was operator error.  I can't seem to get the dryer to recognize that the clothes are still wet.  I have instead had to resorted to using manual controls as the sensor isn't sensing as it is supposed to. The LG person out of Lousiana, Arianna, did a diagnostic test.  She quickly determined that I was incorrectly operating the dryer. Her help was sending me yet another manual, exactly like I received when I purchased the dryer.  A dryer should dry clothes. I'm spending way too much time on drying clothes.