Product arrived on time and as described. First night was wonderful but have found the stuffing tends to pile up in the middle of the bed (king size) between us rather than staying directly under us. Helps to fluff it often but that requires stripping the bed so not terribly user friendly. Have yet to find care instructions so very unsure how to clean. Overall it has served the purpose of experimenting with memory foam while considering a new mattress purchase but not sure I'd purchase again.