We were eager to receive this Cat Tree. It came in a few days by UPS, nothing was damaged it was easy to assemble.  Matter of fact my cat would not even wait until it was totally assembled and he jumped already up and down on the tree,  The only thing we were a bit disappointed was that the picture should 3 toys but it only came with one ball.  Thats ok we bought some more toys and he is loving it. This Cat Tree is very soft and plush and perfect for even a large cat.  The price also was reasonable for what you get. We feel it deserved 5 Stars.