Pros: Very nice outward design/appearance. Cleans very well, no spotting, drys well. Cons: The top programming buttons are too sensitive and activate often if you brush against the door while unloading. Once activated, the “off” command is difficult to activate. Further, due to the third tray (for silverware), there’s less room below for loading dishes. There’s much less internal loading space than I thought I would have and my large dishes end up leaning against one another.  I am disappointed in the design of the main (lower) rack.