Only had this item for a month or so, but so far so good.

I drink a lot of coffee and different types of tea, so the variable temperature settings are very useful. Indeed I had been looking for a product like this one for some time. The 'keep warm' feature is more useful than I anticipated, though I don't use it that often. I really like the appearance of the unit too. The lighted 'control panel' and fill gauge are also (again) more useful than I anticipated (they seemed kind of gimmicky at first). I can't speak to the long term reliability of the unit, but at this point I'm very pleased.