Five of the ten sheets had broken pieces, and there was a small pile of broken bits collected in a corner.  The outer box (very lightweight cardboard) looked as though something heavy had dropped on it and the inner, lightweight plastic cover was crushed in that place.  I have used these tiles before and think they are beautiful.  I believe I can cut these enough that the broken pieces won’t matter.  Other reviewers have mentioned flimsy packaging, and I agree.