My husband just finished putting together the frame and drawers of this chest. As he inserted the bottom drawer, the particle board bottom fell out, and the bottom piece of the frame popped out. It's clear that there is a problem with the overall manufacturing of this chest. It's poorly and cheaply made, and the pieces just don't fit together. 
However, with all this said, when I contacted Wayfair for a refund, they didn't hesitate to give me one. I was at first asked if I wanted replacement parts, but I knew new parts wouldn't make a difference since the entire chest is faulty. So, while I'm giving 1 star to the product (I would give it 0 stars, but I can't submit a review without giving it a minimum of 1 star), I would give 5 stars to Wayfair. I am very impressed with their customer service. 

Still, please stay away from the Andover 4 Drawer Chest.