After purchasing the first game, which had some flaws, the second one you sent had some too. It seems the hardware on the game to keep it togeather has some problems on both games. The fastners are bent and don't close right, the second game has some screws missing as well. I think customer service sending the 2nd game, was great, handled very good., but I didn't have the heart to call again and complain, we will just deal with it. Mrs.  Conners