These Chairs Are Exactly As Advertised. Although It'S True That They Are Tricky To Open, I May Have Found The Secret: Get A 12-Year Old To Do It. (Seriously, My 12 Year-Old Son Opened Them Right Up, One After The Other, While I Was Still Trying To Read The Directions Upside Down.) All Six Chairs Were Well Packaged And Arrived In Great Condition.