Couch is very comfortable back pillows are a bit annoying that they keep falling down. I did purchase 6 inch lifts and an extra support for underneath the cushions to make the couch firmer. I do not need the extra support on my end of the couch as I think the couch is fine as is, but it definitely did need the 6 inch extra lift. I did not add 6 inch lifts to the Ottoman and it works perfectly as is couch is very comfortable to lay down and sleep on and was easy to assemble. There was some holes that were not completely drilled all the way through wasn’t easy fix. I love the blue color. Seems to be good material with pets. There were a few strings on some of the pillows, but we did cut those off. We have now had it for almost a month and it’s not destroyed yet.