I have been using this grill for a month and am very pleased with the cooking results especially for preparing steak and chicken. Have yet to use my grill basket for veggies but plan to experiment soon. Cast iron grill components are easy to keep clean and I routinely apply a bit of olive oil to prevent meats from sticking. Still trying to get used to the very high temperature readings on the thermometer while cooking with the burner controls turned down to the recommended setting. At present I rely on recommended cooking times as opposed to what the thermometer is registering. I will plan to contact customer service with a question in this regard.