Damage: The feet from the chair and ottoman were poking out of the boxes and the they were shaved off as if they were rubbing against something during shipping making the pieces rock and sit unlevel. One of the cushions on the couch has black greasy stuff on them, another had a small tear near the zipper. The cushions are actually "purple-ish" not charcoal as described. The back pillows do not stay upright, while your not sitting on it, making it look a little messy. Overall This is cute, seems to look "short" but once you sit on it it feels right sized. Despite the damage we have been using it.  It just a shame that there was damage during shipping. I probably should have called customer service to see if they would replace. But I didnt. and now it has been 2 months.