Never shopped with Wayfair, figured I'd give it a try. They had a very good selection bedding items and I selected this the Super Soft Plush Sheet Set and another item. They arrived very fast and undamaged. This sheet set I took out and washed, following the direction and the sheets fell apart with fluff every where and stuck to every thing. I was not a happy camper!! Contacted Wayfair and they kindly sent another set at no charge and if I have any other issues to let them know. So right now the product get 1 Star The Wayfair gets 5 STARs for there customer service!!!