The packaging was so poor I was afraid to even open the box. I could hear the pieces clinking around when I brought box inside my home. I peeked in box and found it was completely shattered. No wonder given there was very minimal, thin styrofoam for such a heavy and fragile piece not to mention Made in China. This should have been double boxed with more secure thicker packaging. 

i contacted customer service right away and they responded quickly saying they are shipping a replacement. We’ll see if the 2nd one will arrive intact. Such a shame since I cannot return it and it’ll end up on a landfill. 

Birch Lane  Wayfair - you can do better!!!!