Brilliant purchase! I ordered this late Thursday evening and it arrived by 9am Sunday, really well packaged and pristine condition. Having just moved house, I've made lots of similar purchases recently and too many have been delayed, arrived in torn boxes or even worse, damaged! It's definitely not a soft, slouchy sofa but should hold its shape well. It's really easy to flatten the backs to make into beds, enough for 2 people though not the most comfortable sleep, it's absolutely fine for occasional use. Overall really pleased!