I found the convection feature in the microwave area to be very handy.  Love the features.  The dial is easy to get used.  The only complaint I have is the volume on the timer, microwave and oven are so low that I can only hear them if I am standing nearby.  Microwave timer goes off but keeps running to cool off.  It is hard to tell when it is actually done.   My hearing is not the problem and my house is quiet.  If they could do a software update and up the volume, I would give it 5 stars.