The product came quickly and I love it. The drawers and door easily open and it's great to store my dogs toys, sweaters, food, etc. I've gotten a lot of compliments saying they didn't know a dog crate good look so good! My only complaint is that when tightening the screws the paint came off around some of them and the encasement for one of the drawers was cracked. It's not something you can see from the outside though, but I know it's there. It may have been cracked due to the delivery man, who unceremoniously threw it on my porch.