I'm very disappointed! The box had a whole corner torn open when the delivery driver was trying to get it out of the truck it was falling out and my son had to help him. I'm worried now that there are pieces strewn from every delivery point! It will be alot of work putting up just to find out pieces are missing. We'll here we are on July 17 and I have nothing. One little rain storm destroyed my mother's day present. I will NEVER purchase ANYTHING else from your company. I'm heartbroken as are my kids who purchased it for me. Yes it was installed correctly. The middle poles just bent like they were paper