I love this product, don't know why I used a dirty mop/water bucket on my hardwood floors for so long (which hubby installed himself). Nevertheless, he is very pleased, as well as myself, since I've been using this Shark steam mop which makes my hardwood so much cleaner and I do this in much less time than ever before. I love the double-sided cleaner on this product, other steam mops I've noticed only comes with one-sided cleaner. Buy this product!!