So far so good… I ordered this despite some of the negative reviews. My husband is by no means a plumber… he actually isn’t even very handy but he  was able to easily install this faucet, by reading the directions… and fairly quickly at that! As some reviewers had said the water only comes out the “pot filler” part unless you use the bottom on the pull down…which I was nervous about as my old one did not function that way… but I actually quite like it…much better than constantly accidentally spraying and cleaning the counters. It looks great, functions well and was easily installed.