Well this is a story! Ordered 2 mirrors for my master bath renovation. 1 came intact but the 2nd was shattered. Wayfair was amazing! The pandemic had delayed my contractor so the time from ordering and seeing the damaged product was beyond 30 days. Wayfair replaced it without an issue. Unfortunately the replacement was shattered. Called again. Customer service at Wayfair once again amazing! So far we have 14 years bad luck… Replacement comes and it’s shattered again. Now we have 21 years bad luck. Wayfair was amazing once again. The customer service is outstanding! They sent another one and it came today intact! Now my bathroom is complete! Yeah! I give the mirror 3 stars because I ordered 5 mirrors and only 2 came intact. I think they need to package it better so there is less damaged product . I give Wayfair customer service 
 5 stars!