App isn't very helpful when you have an issue. I had several handy workers arrive at my apartment after I rescheduled the task due to an app malfunction. It would be nice if handy had a telephone number for immediate responses like the above, instead of waiting days for email responses.

I also had a handy worker not finish the job scheduled in the allotted time-frame and I had to leave for work. Unfortunately, due to my "non 9-5" job schedule, it took a week to coordinate with handy for someone to finish the job. While I was super appreciative that they didn't double charge me for the delay or re-build, my furniture ended up being horribly built because multiple people were working on it and things weren't lining up correctly. Wayfair was excellent in sending new replacement pieces, but I still have parts laying in my living room because Handy isn't allowed to come back to fix the items? Not planning to use the assembly service in the future.