Had a delay in shipment it said it was shipped and gave me a date it would arrive by and then when it was that date i got an email saying it was delayed.. other than that no problems. i got the assembly add on.i was texted asking if a delivery date and time frame worked for me. then that day someone called when thirty min away. two men arrived and brought it upstairs and set it up where i wanted it. they did it very fast and efficiently but made sure i was happy with and wanted me to check for any marks scratches issues etc. they were friendly and gave good information. i love the dresser ther e weren’t any cracks or marks. the drawers are bigger than i expected. i am very happy with it