I ordered 2 nightstands. They are very nice looking in my guest room.  They were partially put together and I had to build a section on both. One was missing hardware and the other the back of one of the drawers had fallen off. There was no way to get my hand in the back to put it on so I tried to remove the drawer.  There was no way to remove it from the track.  Also putting them together the predrilled holes were so out of wack I couldn't use them.  I called Wayfair. I was so shocked at how concerned  and caring they were about my order.  They gave me options and were so nice.  I definitely will order again.  Customer service was excellent!