Table is heavy and seems sturdy but arrived damaged. After several attempts to reach customer service when they didn't respond to my return requests, I finally spoke to a rep who encouraged me to have someone fix the table instead of returning it. While she was polite, the discount offered to keep the table would not cover the cost of of the on site estimate and repair (the table is too heavy to move). In addition, while she was firm that I'd have to drag the table outside so the pick up agents would be protected from a very brief potential exposure to COVID-19 (which I completely understand and support), she was very much in favor of my putting myself at risk of exposure by inviting a stranger into my home for an extended period of time to repair the table. The ignored communication attempts and obvious double standard for ensuring safety illustrate a lack of concern for customers.