Our granddaughter loves the bed! However, it was quite a process to get it. I ordered a full size bed and a twin bed was shipped even though the order and the invoice said it was a full size bed. When I called, I was told that they were out of full size beds. I would have been fne if I was told that from the beginning but I was not fine with getting a twin bed. In the end, the twin bed was shipped back with no problem and we did get the correct bed. It was pretty easy to put together and she was very excited when she saw it.