I would like to have contact with the seller to remedy my situation but my ceiling fan was installed by professional electricians on February 7th of 2024 and we are now in June of 2024 and it does not work. I've had an electrician look at it and they said that it's the ceiling fan that is the issue. There is no reason this should be happening after use for 4 months and hundreds of dollars on the purchase.
UPDATE: I CONTACTED THE MANUFACTURER MORANDIGREY INC TO HANDLE THE REPLACEMENT OR FIXING OF THIS CEILING FAN because the manufacturer covers it for a year AND NO ONE WILL GET BACK TO ME. THE PHONE NUMBER LISTED FOR THIS COMPANY DOES NOT WORK AT ALL AND NOT EVEN IN SERVICE.DO NOT BUY THIS CEILING FAN, THEY HONOR NOTHING!! YOU WILL SPEND A FEW HUNDRED DOLLARS ONLY TO HAVE A CEILING FAN THAT WORKS LESS THAN 6 MONTHS AND YOU WILL HAVE TO EAT ALL OF THE COST INCLUDING WHAT IT COST FOR AN ELECTRICIAN TO PUT UP AND TAKE DOWN AND PUT UP ANOTHER ONE. SO