The appearance of the chairs is great! They really do look great. The padding is a little bit hard, but figuring that will soften overtime. I would have given this 5 stars if not for the fact that 5 of the 6 chairs we purchased rock due to uneven legs. Customer service was great at trying to rectify. They offered to send out new chairs, but seeing as how 5 of the 6 were wobbly, we figured sending out more would likely be the same. The price was great though, so we decided to keep and see if we can alter.