Overall im very happy with the chandelier it looks great and we get a lot of compliments on it. With that said the install wasn't very smooth, i had to take apart all the support wires because who ever assembled it did not arrange them in order and they were all tangled. Also, like other reviews have said it was difficult trying to figure out where all the crystals went, the imaging in the manual is terrible. I do wish it used a different type of bulb than the G9, they get extremely hot and aren't as energy efficient, we replaced them with LEDs but they aren't as bright.