I love the chest, great quality, and arrived quickly. Just one problem. I placed my ordered by phone. I ordered a white and black one for my girls' room to complete their bedroom set.  But I received the wrong color for one of the chests. "Cappuccino" a very dark brown but not black, like I had ordered. Initially we did not notice it (we opened the box at night), and didn't realize the error until morning.  We called customer service, immediately. We were informed we can return the item "in it's original box".  Unfortunately we had to destroy the box in order to get the chest out.  Do you know how hard it is to find a box that size? Pretty much impossible!   I don't know if they would have accepted the return if the item was in another box, but luckily my mom loved the Cappuccino color drawers and purchased it from me.  I am ordering another chest in Black again and another Cappuccino for my mom to complete her set. Hope we get the right colors this time!