The style of the product is what caught my interest, the price was fair and free shipping is the reason I tried using Wayfair for the firs time.   However, when we opened  the product after it was shipped to my house, one of the boards was cracked really bad.  Wasn't good for my son to open for a Christmas present.  We ended up having to call Wayfair to let them know how the shipment arrived and they took care of the problem immediately, the broken piece was shipped to us quickly,  the customer service we received was excellent.   It was nice to know that what you are paying for is just not the product but service.  I would recommend to others to order from your company.  Great product, great prices and good service.   The only bad thing is you want to order something again!