The bookcases receive a 5 star rating:
*Ease of putting together (no tools required-just open, fold down the shelves making sure the tabs fit the groove.
*Ease of moving bookcases from one room to another - don't need to wait for someone to come and assist.  I can absolutely do this on my own!
*Deceivingly small bookcases can hold more books than anticipated!
*Naturall color brings out more light in the room.
*Bookcases worked out so well that I ordered 2 additional bookcases.

Customer service- this is also a 5-star rating.  Had assistance from ordering to receiving the merchandise and knowing how to send back things that didn't meet needs.  

Thank you!  You made this process effortless from beginning to end and I also received a customer discount for my next order!