Extremely cheaply made. I purchased an open-box and called prior to ordering inquiring about quality and was assured that product was inspected on return and deemed worthy of resale. They did state I could return if I was not happy with product. Upon arrival I could tell that the product was removed previously and someone attempted to put together. All the pieces and screws were included (in home ziploc bags). The issue was with the materials. The inside cabinet shelf was damaged (scraped and battered) and the outside top had a crack in it. I decided to keep the unit, repaint the inside shelf and touch up the cracks on the outside. It works in a rarely used basement bathroom. I would not put this unit in a main bathroom. One important note .. the screws for affixing on the wall were too small for the wall plugs that were included. If you are not installing directly into a wall stud, then ensure you have the proper screw and wall plug prior to attaching.