I read great reviews on the rug and was expecting to be happy with it.  The rug I received had hard black pieces of material or debris of some kind in it and looked as if some of the places where the rug was tied had been tied on top of the rug instead of underneath. I made many phone calls and researched jute rugs trying to find out if the problems I saw were normal for jute but never found an answer.  I was not happy with the rug and returned it.