The chair is nice and works, it needs to be re-sanded as there are a lot of wood pieces sticking out. I gave this three stars not because of the chair but for my experience with returning an unopened box. The company does not send a return receipt as they said they will in one business day. It’s now been two weeks and after two phone calls and one email , I still have not received anything . I will not be buying from this website again, however my advice is make sure your really love the item before you buy it, because pretty much you cannot return it.