This was my first purchase from Wayfair and I couldn't be more pleased! I ordered 4 stools which came very promptly. There was one problem with the legs of 1 stool. ( it was wobbly). I contacted Wayfair and without any hesitation they said they would send out a new set of legs. When they were unable to do this they sent a new stool and did not require me to return the one in question. This is a much better way to shop especially because I had gone from furniture store to furniture store looking for the right stools and never did find them. My granddaughter (age 16) actually suggested Wayfair! She has earned many points with me!!