This 9x12 rug arrived on time and in good condition.  I am very happy that it looks the same as on the web site.  I bought a rug to rug pad locally as I have berber in the room in which I placed the rug.  Keeps it in place - no bunching.  I have 3 dogs so I needed a colorful rug that wouldn't show their "happy rolling on the carpet fur".  Good purchase.