I am giving 5 stars because on top of these stools being just what I was look for, the customer service was impeccable. I ordered 4 of these stools and one of the boxes came with two right legs. The other three chairs were assembled with ease, and took less than an hour to assemble all the chairs. They look great and are solid wood. I chose the unfinished stools, so I can stain them myself. Back to the defective chair. I contacted customer service thru chat and was immediately refunded for the defective chair after deciding I did not need the 4th chair after all, and was told I could keep the chair or dispose of it. That is true customer service and I look forward to shopping with Wayfair again!