Love this chair so far! It looks high end, it came fully assembled (just had to put the head rest on) and was packaged so well with cushioning to ensure no damage. The head rest is stiff as others have said, but it doesn’t bother me- I won’t have to worry about it getting loose and falling down on it’s own !
Got the gray shade and it’s different than expected but lovely. Photo for reference- it’s almost a boucle, which I don’t think the description stated, so I’m hoping it doesn’t pill or ball after use. We’ll see!