This is a beautiful chair. Cushion is firm, in a good way. This isn't an "easy chair" but it is a comfortable chair. It is heavy and substantial. Nail heads are straight. Fabric is nice. I bought the gray and it is a true gray.  No funky undertones that you find in some grays. If I had one complaint it's that the wood along the bottom of the chair is fairly soft, so take care not to bang it going up the steps like I did.  Lol. 
Overall, I am extremely pleased.  I plan to order another for my other home. Very good quality at a very reasonable cost.  Buy it already!