Installed faucet 4 years ago and I'm very pleased with the quality, the appearance and Pfister customer service. The finish on this faucet after 4 years is as good as when it was brand new. I've had other faucets that showed pitting and rust spots after a year but the Pfister has none of these issues. The appearance is unique with water flowing from a spout like an old fashioned hand pump. The sink stopper works smoothly and holds water in the sink. Customer service is excellent. I had to replace valves in the handles because we have well water with a fair amount of lime which will build up over time. I expected I'd be buying new valves and wait a long time for them to arrive. When I called I spoke with a polite and very helpful customer service representative. Because the faucet has limited lifetime warranty, Pfister sent new valves for free and I had them in under a week. Initial installation was a bit complicated but the instructions were good. I'd buy Pfister products again.