Delivery was super efficient (next day) and easy to unpack/roll out. Instructions specify that the mattress must be left for 48 hours before it 'fully forms'; so I am yet to actually sleep on the mattress... however, it appeared to form really quickly, and from just sitting on the mattress, it feels super comfortable. Compared to my previous mattresses I would say this is more on the firm side, which I am happy about. Feels like good quality and a good thickness.