I had an earlier model InSinkErator hot water dispenser decades ago. When we built our new house 15 years ago we figured with the convenience of the microwave oven we didn’t need to put one in our new home. We managed for many years until we were at a friends house for dinner months ago. After our meal we fixed hot tea and were reintroduced to this wonderful product. We realized how convenient it was and ordered the exact same model we had seen at our friends home. Installation was simple after I had an expert drill the 1.5” mounting hole in the quartz countertop. I put the plumbing in with no problem and we have been enjoying our new hot water dispenser each morning for coffee and use it in the kitchen for a variety of other food preparations. I am not sure why we waited so long but can assure you that we could not do without it now.