If I was to rate my Profile microwave, it would be three stars. It replaced our 17yr old Profile microwave. Everyone in the family said the new one feels cheaper. It's harder to press buttons, the dial feels cheap, there's slop in the door hinge. The older one felt sturdier and higher quality.

It cooks great. It operates the way you would expect the appliance to operate.

It arrived with some damage. The box was 8n perfect shape, but the cover was buckled in the corners. GE service offered to take it back. We are fine with damage, so they offered x% off. After a little haggling, the accepted x+% off. We are happy; I'm sure GE is happy to.