As with everyone else, agree about the back pillows. They feel cheap and are a bit lacking. The inserts are hard to get into the covers and look good. However, we can supplement with our own pillows, no problem. Most importantly, follow directions carefully and DO NOT tighten screws all the way until the end. We discovered this the hard way. Took my husband and I about an hour to put together even with these problems, so if we'd properly read the instructions would have been faster.