(This review was collected as part of a promotion.) If I could rate this negative stars I would. After doing research we settled on this vacuum, we had great experiences with thier carpet cleaner so that gave it a one up. From day one it's suction wasn't that powerful, but to be fair it was replacing a shop vacuum so it was expected. The moment we were unable to return it, it began clogging. Our cats are short haired and mess is minimal. It's been less than a year and it can't go one time without it clogging, let alone vacuum one small room. If you have pets or any kind of mess, don't waste it on this garbage, it's designed to clog.