Despite the two stars the chair is good. The low score is down to the initial assembly phase being a nightmare. I was not expecting to have to use a file and a tap and die set to get it together. Alignment on the pressed base nuts was the big issue, not allowing the screws to all align at once and tighten down. Only three out of four would align and the last would always cross thread, even if I was being so careful.  I have been using the chair for over a week now, Its creak free and comfy for a full day.