When I got this product I opened it up. I have one similar but not with turbo clean. I have 2 cats and hardwood floors and it works really good. I like the vent attachment to get in the radiators and in the couch crevices. I do also like that the vacuum turns into a handheld and easily back to a regular vacuum. The only downside I see about this vacuum is that the cord is very short and I had to change the plug from room to room but other than that for the size, weight and price I think this is a great vacuum!