I love the style and utility of the ladder shelving unit, but had problems with it.  It was difficult to get the holes to align, and the holes had painted-over shavings in them from when they were bored out.  Also, the bolt hole plugs don't fit well, with many of them not flush with the unit. The edging on three sides of the shelves is just nailed in.  But once put together, the unit seems to be sturdy enough, but I'm only keeping yarn in mine.

Wayfair was great in replacing one unit that came apart.  I would do business with them again in a heartbeat.  However, I might tell a friend about the product, but would caution them about its faults.