Excited to upgrade from a 2 slice toaster, being able to toast 4 slices at once is definitely nice and saves time. It looks really sleak and shiny! Looks good on the counter. Still trying to find a sweet spot on making toast with regular bread though. For some reason we have been ending up with "dry toast" which we aren't used to. For frozen waffles this toaster rocks! Our old toaster we would have to run it twice for them to be warm all the way through. This toaster we run once with the frozen button pressed. It toasts bagels perfectly as well. If we can just figure out why regular bread toasts "dry" I would bump this up to 5 stars. Some people may prefer dry toast, we are just used to a moister toast.