This washer/dryer combo solved a lot of our issues in regards to space and convenience. Simply not having to move clothes from the washer to the dryer was a game changer. Getting it moved into place was a bit of a challenge because it is heavy. Everything functioned as we hoped except that it did not dry clothes as well as a standalone dryer and clothes were often still damp when finished. We really wanted to love this product and if they could fix this issue, it would be perfect. We received a unit for our honest review.