This a beautiful electric fireplace. Cant wait to install in our basement mancave. It’s pretty long but will match the space it’s going in. It was packaged well and there was no damage to the unit upon arrival. It puts out a great amount of heat which is a huge plus. The crystals come separately and will have to be installed. We might leave them out because it looks good just the way it is and already feels grand because of the length. Love the different color changes of the flames and love that the back is not so bulky. It’s a much slimmer version than most but works just as efficiently. I would definitely recommend.