We have been happy with our hot tub.  It's the perfect size for the spot on the deck ... Not too big ... The right price (we didn't want to spend tons of money) ... And it was easy to set up & get running.  It took six guys to move from the front driveway into place.  If u like a lot of jet action, this is not for you.  This has "just enough" jet action, which suits me.  The temperature, when cold outside, will hold for about one cycle with the jets full on, then starts to drop, which is expected.  We have no wind block or cover (maybe add next summer?) but for now, it's doable. My husband & I are both tall, and this is the perfect size for us.  We could get one more person in comfortably, but more than 3 would be 'real cozy' & probably not in a good way. Ha.   I thought the instructions provided were a little confusing, but worked through it.