I bought this because of all of the features included, the durability of other Lifetime products we own, and because it looks like a quality set that my kids will enjoy for years to come. I only rated 4 stars because we were missing a part (not essential to structural integrity). Customer service has been amazing, though, on initially communicating a production delay, then on assisting us with delivery issues, and finally on getting us the replacements for the missing parts. It took about 10 hours for my husband and I to put together. The kids couldn’t wait to get on it!