Well, I thought everything was fine with all parts until I removed the plastic film wrap. When I removed the top pieces of wood they were not damaged, however, one of the slats in the middle was broken in half. I love their products just not the delivery service. They use Fed ex and whenever one of my orders has  go through East Saint Louis my furniture gets damaged. This is the second time I have ordered this bed (other one Wal-Mart,which I returned) & it has arrived damaged. Only because both beds went through the Fed Ex in East Saint Louis.