I have had this refrigerator for 14 months and love it! the Instaview is very nice and helps keep drinks handy. The craft ice is great for entertaining, cocktails, and my daughter likes to put them in her large to go water containers. The in door ice is great too. I see a lot of people complain about the in door ice and craft ice. For the in door ice, you need to open it every few days and break up anything stuck together. For the craft ice, do not let more than 1 layer of balls form otherwise the makers will get stuck. As long as you follow this common sense you will be fine. In case it does get stuck a reset always did the trick for me.