Purchased a "Speakman" because of great quality shower head we experienced from luxury hotel and I wanted the same brand.  It made me take notice.  Exactly as pictured. Arrived on time. Have a whole house water softening/conditioning system so still looks brand new.  Nice adjustments for water flow.  Nice water pressure. Not quite the commercial grade from hotel, which I why I took off one star.  Great price and good quality.