I purchased two of these chairs in the fall of 2015 and I do love them.  One of them cracked a few months after I purchased them, but all I did was call Wayfair and they sent me a new one to replace it.  I have had no other issues with the chairs.  I am guessing that I just receive a bad piece on the one chair .  I would have given a 5 star rating if it weren't for that one issue.