We have only had the washer for about a month but it has been in operation just about every day. Our nonprofit does a lot of visitation and work with the infirmed. Volunteers often leave some of their protective clothing for the next use. Laundry happens and in the world of Covid being able to sanitize was one of our highest priorities. This system of 5500 units has performed very well so far and the company volunteers are enjoying the connectivity of the smart components.