This item was delivered in great condition and exactly as depicted.  Took my two little rascals a couple of weeks to really love it but now it's their go to spot and they even try to share the top bunk, feet and tails spilling over the sides.  Wish they made an even larger equivalent as the contemporary design and colors are ideal, this isn't your granny's cat tree.  Awesome perk: it only took me 30 minutes to assemble!  The sisal poles are very sturdy but the black and white rope has come unwoven after some vigorous play-time.  Still a great product for a great price.   

Pros: Easy assembly, great design
Cons: Wish it came in a taller version