Grill is very nice. It is getting older and needs some replacement parts. 

The web site for parts support is basically useless. Even when entering model number (which is not enough alone) and serial number (required if you want to get close). Then almost unreadable diagrams that are not well linked. It will take 20-30 minutes to get something ordered that should have been a few clicks IF YOU ARE LUCKY ENOUGHT THEY STILL MAKE IT FOR A CURRENT MODEL. You will endup at third parties where you don't know if it is OEM or poor quality third party parts. VERY POOR. I gave up when I couldn't get what I wanted all from one place. I will endup trying again soon. But I won't even start at Webers site.