My cat loves it, however, it is very poor quality and not very steady. I was excited that it was floor to ceiling as I have had issues in the past with cat trees falling over, but sadly, the tension is not enough to hold it firmly.  The bed/basket section broke (bent down) the very first time my cat jumped onto it and the spring/pole to the ceiling bent very easily while I was putting it up. I am older and do not have that much strength to be able bend a metal pole unless it was of poor quality. Very disappointed with this product.