As much as I love the bookcases I ordered, my experience with Handy was not all that good.  The first Pro came and only got one of them done in the time allotted for two (according to him; he said he was only supposed to assemble one).  I showed him my papers and it plainly stated TWO.  He was going to come back the next evening but never showed up.  So we got and appointment with another Pro to come two days later to assemble the remaining bookcase.  He was considerably faster but his quality of work was not good.  My husband had to redo at least 1/3 of the job.  Then on the next day, the first Pro called to see if we still needed the second bookcase assembled.  I told him we hadn't heard from him so we got someone else.  Sort of a mess.  I have filled out service reports for both Pros with Handy.