We ordered 2 chairs. I can only rate this chair 3 stars because one of the chairs was scratched and the bottom cushion was coming apart. This chair looked like it had been put together and then taken apart and in the process was scratched. This chair was not wrapped at all. The other chair was carefully wrapped and in good condition.  It is disappointing that this chair was sent out without being inspected.  I will be returning the damaged chair for a replacement.  But now I have to wait on another chair and these chairs are needed now for my husband's office!