It's taking me a little bit of time to adjust, but it really is very soft and comfy. Shipping was quick and efficient. There was a slight odor but it left after a few days.
I had to put a mattress cover over it with a bit of down padding because I found the topper is very flat- all memory foam is though. I just like the appeal and comfort of something over top! I am satisfied otherwise! I was a little stiff for a few days as my body adjusted to less tossing and turning throughout the night. 
I had a guest over the other day and they declared at least 3 times, they were never going to leave my bed. Mission Accomplished!