I had never purchased furniture online previously because I normally like to test the item to make sure it is comfortable and I knew shipping back would be a pain.  However, the pricing on this item was awesome and after reading reviews I decided to give it a chance.  I am SO glad I did!!  The chair came fully assembled and had no damage on it.  The chair is extremely comfortable and the grey color is just as shown in the picture. The fabric is nice and seems like it will be very durable. The back of the chair is perfect for me and my husband and we are 5'8 and 6'0.  I bought this for our nursery for baby due in November but I find myself sitting in there now just because the chair is so comfortable..  If you are hesitating on this purchase DON'T