Very poorly designed software ( or at least - it doesn't do what it should be doing )

Auto Lock - if I tell it to auto lock in say 5 minute - auto lock in 5 minutes - have had at least 3 times when this has not happened out of perhaps 10 times it should

Unlock from iWatch - What is the status ? . . . push to lock while in driveway - did it lock - did it not ? . . . assume it does NOT which has been mostly the case.  Serious - what again is the purpose of this lock IF it is not functional

Have seen ' jammed ' - - - serious, I can open / close the lock manually with ease - have recalibrated it more than one.

Currently only 2 people entering and exiting but with a home security / lock system, sorry - I expect it to work - zero failure as this product is exhibiting.

Why no push notifications to authorized users - should they not know IF the door lock worked ? . . . also, notifications to Alexa - iWatch . . . did that door lock ? . . . who knows