My experience ordering this product gets a gracious 2 star, instead of 1.  Because it may not be the fault of the company so much the situation or even warehouse or FedEx.  This arrived the last hour of the day after already 2 days late, so almost 3 days late.  Upon opening the box, there was zero packing support in an oversized box, hence the hamper was all scuffed and scratched up since it's a glossy plastic and flipped around in the extra large box freely.  For the price of a plastic variety hamper, not worth the cost to have a damaged product.  Now time to return and spend some more time on the unfortunate event and process.  Requesting a refund, not exchange because it was not that custom to want to risk it again.