We needed a new countertop oven for my kids to quickly cook pizzas and other convenience foods on their own. I like that the oven comes with two trays plus the roasting rack. The downfall of the baking pan is that the bottom is concave and raised in the middle, so things tend to roll or slide to the outer edges. I have used my own pans without difficulty. We have used it to make toast, frozen pizza, chicken nuggets, and French fries. The controls are simple to use and I love that it has so many functions!