The hottub itself is great. Wayfair customer service and delivery is a JOKE. Spare yourself the frustration and buy from a company that actually cares about its customers and doesn't tell you after  3 month wait, 2 days before the shipment is due to arrive that your item is on backorder for another month. Then when you say something,  they snub you off with an offer of 10% off you next item purchase or to cancel the item and wait for your refund. Then, when delivery does happen, they expected me to get my hot tub off the truck myself after they boast a no Hassel delivery process. The third party delivery company they used was cheated out of $60 because Wayfair didn't want to book a truck with a lift gate. DO BETTER WAYFAIR.