Notified when my file was on the way, gave me a time frame in the morning.  Driver notified me he was on the way.  (Gave me time to put the dogs up and move plants from near the door.)  The delivery team, Richard and Thomas were so kind and polite, They could not have been nicer.  The file is beautiful, bluish green.  Can't wait to organize my papers.  ps.  My son got one and told me about it.....worth every cent!