We bought this with other LG appliances as part of our total gut job kitchen remodel. I had originally wanted a different brand, but the manager at the appliance store convinced us that this one was as good or better. He was right. We took a while to learn how to use it--we kept canceling the setup thinking we were starting the machine. Once we learned how to use it, it's been great. The best part is the three shelves. Some of our utensils do not fit into the slots for silverware. In addition, we are wine drinkers and the wineglass holders are a godsend--no broken glasses or glass that fall over. We do not run it every day--there are just two of us, but everything get clean and dry and no streaking or water spots. We are very happy with our purchase.