The couch is a lot better than I   expected. I   was concerned about buying a couch online before sitting on it and seeing it. It was a little stiff when first delivered, of course, but after sitting on it- it has just gotten better. Looks great in the living room. One part came damaged at the fault of the delivery people and when I   called Wayfair they were exceptional at getting it taken care of. No complaints from me whatsoever.