I'm rating it a 5, because if you're having doubts about quality and picture vs. actual, rest assured.  We love it.  It looks exactly as pictured.  Maybe a little darker brassy look than gold.  Looks amazing in our dinning room.  Had it hung professionally, but we put on the crystals and it took about an hour.  My only complaint is one crystal was broken, with no replacements available.  Also, it's not very bright, but could be remedied with bulbs others than ones provided.