Your advertising tactics is very misleading, I ordered 2 chairs & 2 desks, when I order the the picture depicts exactly what I was ordering. Upon completion of my order, a thank you email was received depicting the same desk, but I only received the bottom part . I called and spoke to one of your Customer Service personnel, who told me that sometimes because of weight the package can be spilt, however she could order me a new one or wait until the parts arrives , which I decided to do. Not receiving the parts I called again, now I was told that I only order the bottom portion. When I order and added to my cart the entire desk showed up, your confirmation email showed the entire desk. This’s needed to be reported to the BBB , if I don’t get a satisfactory explanation.