Really love this couch! It’s comfy and the perfect size for our space. The rolls along the back adjust up and down by just pushing or pulling them (kind of like some car head rests), so if you have them up a little, they are easily pushed down if someone puts an arm over the back of the couch or leans back when sitting. We’ve just kept them all the way down and they still look great (back of couch is highly visible in our space). The material is very soft and kitty hair wipes off of it really easily. The back cushion pillows are not very thick but still comfy and I like that they aren’t attached. All of the cushion covers are removable for washing - haven’t taken them off yet, but nice to have the option. Delivery and assembly (minimal) was smooth once scheduled. There are staple-shaped metal brackets that hold each section together - make sure you find them in the boxes!!