Wa a little leery about purchasing an office chair online, but am so glad I did. The chair is excellent quality, easy to assemble and looks nice. The seat is a little firm, but seems like it'll soften up with use. Heavy duty bottom and casters. Chair lifts and lowers nicely, tilts if I want it to (I set it on no tilt). I got it in Oxblood color and it matches my office paintings perfectly. Love it!