took me 5 hours to put together and that's with a drill.  no verbal instructions.  now I can't get the fire place to stay on.  first it was tripping the power strip so I put it on a separate one all by itself and it just keeps starting and clicking off and saying E5.  of course no instructions with remote whatsoever.  I'm baffled.  can't find any online help.  tried calling the number on the manual and the wait was over 2 hours.  I'm so frustrated.  love the cabinet now that its built but wold really like to be able to make the fireplace work and stay on.  even tried without heat but of course I have no idea is its really no heat cause I don't know how to use the remote.  ugh. an suggestions would be helpful.