Couch is amazingly comfortable. its firm enough not to feel saggy or non-supportive but soft and cuddle-able to relax on. Love, love, love the color, I got the Cinnabar. Adds a great POP of color. Would have given 5 star if not for the mattress on the sleeper. It is a sofa sleeper so I knew not to expect crazy wonderful comfort but was shocked by just how awful it was based on the reviews I read. I believe we just got a defective mattress. Wayfair customer service is like no other though and they have gone beyond expectations to make this right.