The wrong color chair arrived in a box marked with the correct color. The chair was clearly a return, and it wasn’t even properly repackaged. The box itself arrived partially open. The non-Wayfair company offered a 15% discount to keep the chair in a color we never wanted, and we expressed to them that we absolutely did not want the wrong chair at any price and asked “please, would they exchange it?”. It’s a very slow process that probably won’t be resolved well (why won’t they take the chair back; it was not our fault we received the wrong, used item), and we’re very much regretting purchasing via Wayfair. It’s too expensive to keep an item would never have bought in the first place.