I have waited since Oct 26 for the assembly of this product. It was delivered without someone to assemble it and rescheduled it for the next week. The tech changed the time and date to a time I was not available. I rescheduled again. The apt was suppose to be at 10 am this morning. At 1 am, I got a call stating the tech was unavailable.  The solution was to use a service called Handy or wait until next week since they need to give a 48 hour window. Apparently, they don’t need to cancel by giving ample notice. I tried to call to get another date at which I was told that the Wayfair assembly department would need to talk to me directly. So that would mean another phone call. I know have to confirm another email so I can get a refund.  It was not worth the headache, I am going to do it myself as I could have done it already with all the time wasted on hold.