This was an interesting purchase. The sofa arrived in a large square box with there basically being  2 halves that needed to be attached to each other. The packing was efficient with many piece parts tucked into the innards of the sofa main pieces. No tools were required but you DO need two people to get this together and onto its feet. The cushions are very firm right now; not sure how those will fair as the sofa gets used more. I like the low square arms as they are comfortable to lay your head on. The pillows are darker than pictured but I believe this is a good value -- I got it on massive sale so I have absolutely nothing to complain about!