Purchased this mattress for my elderly 88 year old mother. She had Purchased a Beauty Rest mattress less than a year ago from mattress firm. It was supposed to be a medium firmness but was more firm and left indentations where she slept. Maybe she should have shopped at Mattress Soft instead,  lol. Anyhoo, we Purchased this 14" pillow top mattress from wayfair.com and seems to be very nice quality.  It came rolled up in box but puffed up to total 14". She says it's pretty comfortable but wishes the edge was more firm to keep her from sliding off bed. She also has it mounted on an adjustable frame that we also Purchased from wayfair.  It works great and is super quiet.