From Sales interaction to delivery, an absolute professional execution. Sales personnel were informative, knowledgeable and were not pushy!! Answered all questions really helped in the decision process as to which mattress I'd be most comfortable purchasing. The scheduling was well done...I had to make a change in delivery date and it was smoothly & prompltly handled to accommodate my needs. Delivery was top notch....John & Tyrone did a great job of getting the new platform base and mattress set up very quickly! Totally meet my expectations! Great job all. Base and mattress are just great....sooo comfortable!