I needed to order 6 chairs and know the product would come on time, Wayfair were the only company I found on line that had a real person to answer the phone and actually deal with the enquiry, it is amazing to see how some companies can work off email enquiries only. The single call to check stock, order and arrange delivery was quick and easy and the product, all as expected, arrived two days later. Its experiences like this that give on line purchasing a future.