Normally I am leery of ordering online.  I like to see and touch the item prior to purchase. This light is nice.  It's not top quality (not that much is anymore), but nice enough.  I replaced the center crystals with better quality (30% lead) crystals to give it more shine. Would I buy it again? Yes. Is it the "wow" light I hoped for? No. The reason I gave it 5 stars is Joss & Main's customer service.  The light was missing a crystal flower, and they replaced it immediately.  No hassle, just an apology and the part in the mail.  Excellent!