I love my new chair Except it has some scratches on it,Plus the written instructions on assembly were NOT correct, I had to go to Wayfair website and view assembly instructions and low and behold they were Totally different from instruction manual that came with the chair.
I gave the chair a #3 because of scratches and horrible assembly instructions.
VERY FRUSTRATING. 
I ended up with a couple extra bolts hopefully it will hold up. 
May I suggest a video on how to assemble the chair.