The product arrived well packaged, nothing wrong or damaged. Unboxing product was simple & ordinary. Clear instructions to put it together however, they had the rear leg bolts reversed with the front facing leg bolts in the instructions. I had to figure it out on my own once I was putting it together. Not catastrophic, but the first stool completion took longer because of this misprint on the included instructions. Otherwise once put together, the product looks great, it fits our home perfectly in our kitchen island counter as you can see from the photos. I'd recommend buying these.