I ordered two of these for my hubby's den. They arrived packed pretty well. I did not have any scratches, and the wood color was as pictured. Both matched, so no issue there. I did find it somewhat difficult to put it together, def would recommend two ppl to do this in order to get it really stable and sturdy. The wood slightly cracked at the top when ensuring the bolt was tightened on one of the shelves, but not enough to affect it's use. They look great, and for the price point, not a bad buy.