We kept the bed to avoid the hassle of returning it.  It is a very attractive bed and the color is exactly what we were hoping for.  However, there was dried drizzle of stain about 37 inches long on the head board. We called and asked for a break on the price and they did that for us.  It might be nice to check those kinds of things before you ship them to the customer.  This was not something that was damaged in shipping but it was an obvious oversight on the part of quality control.