Purchased this bed for my daughters bedroom, order came in within 2 days of ordering, very fast. Bed comes in 1 large, very heavy box. All instructions and hardware were included, and assembly took about 2 hours for 1 person only. Hydraulic lift works fine. I wish only the bottom of the storage was a hard surface and it is only cloth. Fabric was as pictured and is decent quality. For the price of the bed i am happy with the purchase.