I was thrilled to receive this item, but my excitement quickly turned to disappointment. Upon opening the box, I found one piece damaged beyond repair, and the assembly guide was missing entirely. To make matters worse, every part was covered in sawdust and Styrofoam debris, requiring thorough cleaning before assembly.

I reached out to Wayfair, and they offered a 20% discount, promising to email the assembly guide within 24-48 hours. However, over 48 hours have passed, and I have yet to receive anything. When I followed up, they inaccurately claimed I had requested the guide less than 24 hours ago.

Overall, I’m deeply dissatisfied with both the product's condition and the subpar customer service experience from Wayfair.