I had previously received this bench from another company with ripped upholstery. I returned the item and found that it was then out of stock everywhere. I put in a request with both the other company and Wayfair to notify me when it came back in stock. Soon after, Wayfair notified me by email (the other company never responded) and I placed the order right away. It came quickly and was in perfect condition. I love this bench as it performs double duty as extra storage and a comfy seat at the foot of my bed. It is quite spacious inside and well made.