Initially bottom of the unit came damaged with a crack all the way across it. Contacted support and they shipped a new part which came undamaged. When assemblying unit, the shelving inside the main frame (sliding parts of drawers) instructions were upside down, so drawers didn't fit/slide properly. I swapped them to the other side and they worked fine. Gaps in unit are uneven and hinged doors don't close all the way. Unit looks nice once build and feels solid, customer support is good. However if you are OCD about small inconsistencies when looking close, I'd recommend keep shopping. Overall good piece, just not perfect.