I might be the pickiest person in the world when it comes to office chairs. I’ve tried MANY. All disappoint. I took a chance on this one, and to my surprise, I’m in love with it. This is a Goldilocks chair. It’s just right. The arm rests are a good width, the seat sits well and the shape of the back contours nicely to yours if you sit up straight as I do. The recline on this is very nice and if I had to find a complaint, it would be that there’s no proper headrest. In recline, you don’t need it but every so often I like to tilt my head back only to remember there’s no upper support. Overall, great purchase. I did purchase the extended warranty because I don’t trust the fake distressed leather which is more of a suede than tanned leather, by the way.