The order arrived within a week in 5 packages in two separate days. There was no broken or missing piece. The assembly took more than I thought it would take, but the instructions were clear and I am happy with the final product. I would have love if the cushions came out little softer. The cushions are thicker than other seating groups and I thought it would be comfier but it is very stiff. I put it inside so I am not worried about any weather impact. It looks stylish and fit my room very nicely. Overall, I am happy with the product.