It was a bear to put together as the arms where just shy of long enough to sit over the connection points so it took me 30 mins just to get the arms on! and it was packaged pretty sloppily but nothing fell out when i pulled it into the house. 

thank god my house is on floor I would not have been able to get it up the stairs with the packing job being what it was. nothing was missing however so that's a plus. 

the chair itself is pretty comfortable but one thing the back isn't perfectly upright. it has a slight recline to it. so if your like me and sit up straight you don't have any support of your back. and i have back problems so i had to figure out how to sit so i could work but not be in pain i figured it out i lean back and pull my computer a bit closer. but then i work on a laptop so this is easier to do than with a desktop. 

it's a good chair so far it just has a few * to work out. 4 stars.