The ottoman is a quality piece of furniture.  It's solid, attractive and easy to assemble. You do not need your own tools to assemble (they are part of the included hardware) so no worries if you don't have any. The upholstery Is linen like and seems sturdy. The first one we ordered was damaged but Wayfair quickly replaced it and it arrived within days. We were very placed with that level of service. So why didn't we give it five stars? One reason - the packaging!! There are a million pieces of tiny styrofoam "balls" that fly all over the place when you unpack it. What a pain. We suggest you open the ottoman in an area that confines those little balls to a small space, have a vacuum handy and don't wear clothing that has much static electricity lest you have pieces of styrofoam all over you and your home.  The Chinese packaging engineers need to figure this out.