Once it was put together it looked great. But, there were scratches on several shelves, luckily both sides were coated with the same veneer so I just turned them over. One upright was dented but it was turned to the wall so no one will see it.  These imperfections were easily remedied by me but I suspect most people would have returned it. 
Perhaps QC at time of shipping should be re-vamped.
Again, we are very satisfied.