Shipping/delivery took some time... arrived vacuum packed and "inflated" itself really quickly; it's amazing how they do that! I was expecting it to be a bit more plush; I am also not crazy about the fact that I feel the "ribbing"; I will probably buy a mattress pad at some point to give it a bit more softness and get rid of that ridged feeling. The quality seems nice though and if you are looking for a mattress on the slightly firm side, this would be a good choice.