I have had this problem with wayfair before.  I got the rug, In  good condition.  The color is not navy blue, but black.  I can't use this color in my kitchen.  I don't want to mail it back because it took too long to unravel and get the plastic off.  I like wayfairs prices and selections of many items.  wayfair needs to test their shippers for color blindness.  I do not expect a refund.