We were so excited to set this bed up for our 6 year old. All of the wood and components were shipped and in good shape. However once we started putting the bed together we realized that many of the provided screws did not fit into their designated holes. They were hanging out about had an inch. This made us weary about the entire bed but when we reached out to Wayfair we were on hold for more than half an hour when we gave up. I’m going to request a new bed I guess. Super disappointed and unsure how to proceed.