I purchased this faucet many, many years ago. Installation instructions were fairly easy to understand and installation was completed in a timely fashion. Faucet has a beautiful chrome finish that has not tarnished or chipped off. Last year the pull down faucet part had a problem inside. Called Price Pfister to find out what could be done and this is the amazing customer service I received. They replaced without charge or shipping the part I needed. Received it within days. Installed the replacement and voila back to form and function. Wow! Now, that it what I call a warranty!