only issue is not with the product, in fact the microwave is sleek, great with many functions. however, if you are ordering this from online, make sure you have the delivery men open it for you. inspect the product carefully. It is GE's delivery, not from where you brought from. We had to have them pick it back up and change out 2 times, because the item came with multiple dents from right out of the box.  very frustrating as well as time consuming.