I have wanted a bidet for a long time. My husband researched them and found this model. It was a birthday present - I know, I know. Weird. Anyway, I love it. It does take some getting used to if you have never used a bidet. The two issues that I have are programming the user buttons, for some reason. AND, the dryer function is not that effective in my opinion, still requiring TP to dry off. This is apparently an issue with all the bidets, per my reading. Installation was easy. I would not trade my Swash and happy with the purchase.