Smooth and easy to clean and it also has a nice rubber gripper on the bottom. Beautiful to look and and feel. However, the only reason I gave it 4 stars is that I wish it had an indicator on the back showing how empty the container is. A little “old fashioned” for such a progressive Company to have to manually take the top off and then shine your cell phone flashlight down the neck of it to see if you will need soap soon. Probably trying to keep the cost down. If it were me I would make a “Deluxe Model” of the same pump and of course it would be maybe $8 more and give the customer a chance to pick and choose what best suits their needs.