We bought our microwave a few months ago. I love it! It cooks foods perfectly, and defrosts efficiently. I made a frozen pizza using the convection feature, and the crust was crispy. The air fryer feature made my wings turn out great! The skin was crispy and the meat was still tender. The fan has 3 modes which is nice, while the overhead light provides 2. It is really easy to use, and there are a lot of preset functions to choose from. My popcorn was perfect, only leaving 2 unpopped kernels behind. There is a nice cooking guide label located inside of the door. This microwave is also blutooth. I can tell if my kids used it even while I am at work. It will also tell you when your food is done cooking, or if you leave the door open. I highly recommend this product!