This is the first toaster that I have actually liked in years. It seems that most of the others were slightly off in their settings and that resulted in a lot of burnt toast. I switched to a toaster oven so I could actually see the toast as it was being toasted and could closely monitor its doneness. However, while the toaster oven was convenient, you did have to stand there and monitor it so it didn’t burn. This toaster is spot on. Idk what it is, but the toast is perfect every single time and i I don’t have to baby sit it while it cooks. My kids love it for frozen waffles and there’s fact that they can cook four at a time. That saves a lot of argument as to who gets to cook theirs first lol My husband loves that his English muffins and bagels fit in the slots with ease.  I definitely recommend this 4 slot toaster to anyone that uses or has a need for a toaster. [This review was collected as part of a promotion.]