Second year, works great, low maintenance. Honestly, I feel proud of my self after each carpet cleaning (4-5 times per year). We have 2 toddlers. Sometimes I get skeptical given the size and look of our stains, but this cleaner never fails. I do "pre-treat" some of the stains with water and vinegar solution, but, seriously, this machine gets it all out. I love it, I take care of it, and I hope it lasts for years and years.