I love the design and function of the product! The only problem was that one of the baskets arrived without the tiny clear covers on the end of the bottom wire stands. The company immediately sent another without any problems. Very good customer service, but apparently the manufacturers of this product need to glue the covers on so they don't slip off, because one was off in the 2nd shipment. Luckily it was in the box still, so I slipped it right back on. They were presents for members of our family, and they are really enjoying the baskets!

Pros: Very stylish, and great size!
Cons: Covers on wire stand ends come off easily. Without them, the counter would possible be scratched.