Pillows arrived as promised. Fast shipping. After unpackaging they expanded fully very quickly. Absolutely love these pillows. They aren't the firmest pillow but exceptionally soft yet surround your neck for stability. I personally use 2 pillows so I didn't want a big fluffy firm type so these are wonderful. I am so happy I invested in them. NO Regrets on this purchase. I will be ordering a 2nd set for my guest room as well...