The box looked fine but the one piece is bent and I find it hard to assemble just to see the how it looks.i called the customer service right after I open the box when it was delivered but told me that your system is down,I am not against anyone but I hope you can find ways to fix this problem and at least satisfy a buying customer.im planning to buy a greenhouse soon but I’m afraid it will be a damaged item again and  I just hope that inspecting the item before it’s ship is given priority because as a customer who is busy at work have no time of mailing back the item and deserve to get its money’s worth.