I received the butler tv tray today and was immediately concerned about the contents! The packaging looked as if it had previously been returned as it was marked on the box as a returned item and I could tell that the box had been previously opened. I opened it anyway to find the top of the table damaged and the tray discolored. I called customer service and they promptly addressed the issue and shipped a new table out to me.  I have to say, had it not been for that this review would not have ended well. Thank you Wayfair and Sandra for excellent customer service.  Looking forward to receiving an undamaged product.