We renovated the kitchen in our mountain townhouse and were going for a modern rustic look that didn't break the bank. This hood looks exactly like it is described.  It is beautiful, modern and sleek.  And our contractor found it easy to install.

The first hood we received did not function.  We called technical support and they ran us through some tests, but the tests did not work.  

Wayfair was great.  They sent out a new one right away.  I gave it 4 stars instead of 5 because we find the touch buttons a little difficult to work.  Once we got used to the buttons, they work better but they are not as sensitive as we would like.  Still, we are really pleased with the product given the all around look, price and function.