The closet is great and the customization is fantastic.  My closet wasnt as deep as the standard built is so I removed the two stacked rod on that side and cut the support for that section into cubbies for tennis shoes. Looks fantastic.  I took off a star because packing needs to be readjusted.  All 7 boxes came damaged in some form leaving some shelves with broken corners or bend poles.  6 boxes arrived on time but that last box wasnt even shipped out till the 6th box arrived after 2 separate delivery days. So 7 boxes total and 3 arrived then 3 arrived the next. The 7th was shipped a week after the others arrive a week and a half after the others causing a major confusion.  Other than that it was fine.