I came home from work and  saw that one of the tiers had broken off- it was on the floor.
I have never paid this much for a cat tree 
UPDATE…
So now the second one I bought at the same time, the lower tier has ALSO completely broken off and cannot be repaired.
The top tier bed is also RIDICULOUSLY unstable that I am a wreck when my cat jumps into it. But now, because the lower bed has broken off completely, he has no means to get onto the top one anymore.
COMPLETE RIP OFF. Do yourself a favor and keep looking.

and I won’t be doing it again.