I've had my Joule for over a year now and am very happy with it. I did have an issue where it suddenly stopped turning on though. It was quickly replaced under warranty and I have not had it happen again. I travel with it since it's so compact.Connection to WiFi can be a bit flaky at times, especially if you microwave at the same time. WiFi and microwaves do not get along! The phone app is great. I especially like the videos and the doneness guides. I've made some wonderful meals away from home with my Joule. Well worth the price. And, it looks cool too!