Well I bought a door handle, a dead bolt and these handles all baldwin products so that I could key them all the same.  When I get these handles I was told by the locksmith they couldn't key them the same since this one came with a kwik set keys.  I then had to go out and purchase another set from a hardware store so that I could have them ready the next day for install.  When I go online to return these I was told with the cost of shipping return and restocking fee they could officer a 20% refund and I keep the product.  I took that deal but probably would never buy anything hardware related or heavy from wayfair again since the return policy is not very good.  Just disappointed.