This was a gift (that I had asked for) and am very happy with with it's performance so far. The waffles come out nicely golden brown and crisp on the outside. Following the directions to oil the maker before baking ensures that the waffles don't stick. My only complaint on this is that the plates aren't removeable for cleaning which would be much more convenient than having to wipe them with a damp cloth. Other than that I am very pleased with this waffle maker so far.