Over the years j have purchased many lifetime products,  i have always been happy with the quality.  After many years of enjoyment of my w frame picnic table, one of the benches required replacement.  I contacted lifetime, within days i was contacted by customer service, Sarah who sent me matching benches, slightly  darker color than the original but look fine. Actually the colors now match our composite deck perfectly. Prior to receiving the new benches i took the time to repaint the metal  w frame.