Handy person canceled an appointment half and our before the time, I was waiting all day till 5 pm. He said that something else came up. I probably should not rate the whole service but that person. To schedule next appointment they need at least 48 hours. If the customer wants to cancel or reschedule it’s 24 hours in advance, otherwise they will charge fees. There is no phone number to call, only an online chat to text with the customer service.