I had this washer about a couple years. It's fine but the normal cycle sucks. It barely uses water to wash your laundry. How can it save on water if I have to throw clothes back in the washer to get soap out of my clothes. I had a black pair of shorts in the wash on normal. When the wash was complete there were white stains on my black shorts from the laundry soap because it used very little water. It spends more time spinning the clothes than washing them with the little water it uses. If it used more water then there wouldn't any problem. The washer was half filled with laundry but only used less than a 1/8 tub of water. How can you go by how much laundry soap to use on the laundry detergent containers. They all go by bar 1 for medium loads when this washer doesn't fill that much of water leaving white stains on the laundry. I'm never buying another LG product.