This purchase is exactly what I was expecting based on other reviews.  Excellent piece of furniture at this price point and looks like a high end piece.   The item was packed well and delivered via FedEx.  It did have a little bit of a fume smell when unpacked.  I recommend opening the box in a ventilated area to let it air out but it really wasn't bad.  The cushions are a light grey (a great neutral color). The cushion is firm but comfortable, my husband and I have both fallen asleep on it.   I bought a couple more pillows for the back area because I want it a little more plush.  The directions on assembly left a little to be desired but it is pretty self explanatory once you get started.  PRO TIP: Be gentle with the arms until you get the hang of positioning them.  It is super easy to see both tracks it runs on with the cushion off!  So far we love it and can't wait to enjoy it more this season.