Excellent service, communication and on time delivery. Daybed is exactly as described and pictured. It is comfortable to sit or to recline. When the canopy is raised, sitting straight up is not possible for anyone over 4' (approx). You settle back on the cushions into a reclining position. After all, it is a Daybed. The storage trunk that slides under the sofa is a great feature. It is lined to keep cushions dry and then doubles as table: I would have given it 5 stars except 1) the material was finished perfectly where it was visable, it was unfinished and "ratty" looking where you did not see it. I am picky like that. 2) Also, in the original description for the product, one place stated a cover would be included while another area description made no mention of a cover. This was confusing and of course, I did not receive a cover.