We have had this faucet for 5 years it works very well except for 2 issues. The first was the failure of a plastic ring holding the sprayer, and I'm pleased to say that Pfister replaced the piece quickly and for free. The other issue was far more expensive. This faucet has tiny screens in the part of the fixture that connects to your hot and cold water pipes. After a major plumbing repair job in my building, my faucet ceased working (the screens had gotten clogged with sediment). Even the plumber who I called did not know that there were screens in the intake line ($80 bill). By odd chance, I located a website that described this problem and the solution(not the Pfister web site). Pfister, please make this issue more obvious in the manual! [This review was collected as part of a promotion.]