First, the quality of the bed isn't the issue. It is very nicely made. The problem is the SIZE. I ordered the 18X18 for my Chihuahua. The bed arrived today but it measures several inches smaller in the length and width than was listed in the product description. It is too small! The photos should show a dog in the bed instead of the bed by itself to give a true depiction of its size. I am very disappointed!