The Lifesmart Retreat Hot Tub arrived in good condition.  I was concerned about the delivery because all my sons had to work. My wife (who was ill) and my daughters moved the hot tub to the location that we wanted it with the help of a very kind delivery person.  We filled it up, turned it on and fastened down the cover. It took about 24 hours to heat the tub up from 56 to 95 degrees.  It appears we are leak free.  The tub is quiet and feels wonderful.  Wayfair delivered what they advertised at a very resonable price.  Thank you Wayfair.