Shipment - box came pretty beat up and had holes. Additionally, the parts bag was broken so all the parts spilled in the box. Unlike some other consumers, all our parts were still in the box and nothing leaked out of the holes.
.
Installation - It takes sometime and there is no instructions on how to adjust the footrest pullylever. I had to call a handyman to come figure it out and even it took him an hour. 
.
Fully Assembled Swing - It’s pretty sturdy however, I would recommend buying without the footrest. If you fold the footrest inside and not use it then due to your weight the footrest drags on the floor. Also, not much swinging room with the swing. Overall, I would say it’s an average swing.