I have only had this grill for a month but  grill at least 3 times a week so it has gotten used enough to write a review. First off, I assembled it myself and the instructions were easy to follow. I ran into a problem with one of the cooking grate corners being broken and called the customer service line and they were very helpful and a replacement grate was sent and my grill was registered. 

I am very impressed that 50 degrees Fahrenheit outside temperature, this grill heats up to 550 in 5 minutes. I actually timed it the first few times I used the grill. The grill cooks evenly and I have not had flare ups. The grates are easy to clean. I prefer stainless steel grates but these ones are pretty nice.