Well, a month in and we have had two deliveries, countless customer service reports/emails and are still waiting on the most important box (the bunk bed rails).  My son and I are still sleeping on the floor, but now in a room full of bunk bed pieces.  So frustrating.  One of the pieces we did get, came damaged, but I don't dare request an exchange, or we'll be waiting who knows how much longer.   I should have paid attention to the dreadful Wayfair reviews on Yelp.  Buyer beware, Wayfair may have been on their game in the past, but they're dropping the ball constantly these days. Not worth the trouble.