Ordered on Sunday night, had it on Wednesday afternoon. FedEx left at bottom of stairs so had to roll it up myself. Inside the mattress was double bagged with heavy plastic. I ordered the Tan and it is like a warm gold. The cover is tufted and fully zips off. I will get a washable cover and frame in the future. I am very glad I ordered the 12" thick.  One thing that surprised me is the Made in Texas tag indicates it was constructed the day after I ordered it. Originally picked out a futon from Overstock.com but their system didn't recogonise my address. So I switched back to Wayfair to purchase. This is my fifth purchase from them and they have made me smile every time.  Well priced items, efficient operation.