The Sofa was flawless, amazing Genuine leather, the recliner works perfectly and really comfortable, I was skeptical when I saw some reviews saying it was too firm, it actually was perfect not too soft not too firm, just right! The problem was with the love seat it came defective and had some wear and tear, looked like it was previously hammered. Contacted wayfair and they immediately ordered a replacement for the love seat, great response from them!