I operate a daycare and have ordered most of my equipment from Wayfair. The most recent being this dome climber.The children love the climber! For that I give it 4 stars!
I had to take a star off for the exhausting time it took to get a single replacement part (over a month). Having it occur during a pandemic was partly to blame. Poor communication is the other. However, I will say that until now I have never had a problem with Wayfair, customer service or otherwise. I am very sad to see the credit line go though! Thank you for finally sorting it all out Wayfair!