I knew that this machine would be amazing but I did not know just how amazing it actually is. From the first use, my husband and I have been blown away. I am a basic woman and never tried any of the fancy drinks at the coffee house but I have been enjoying trying all of these different drinks, hot and cold. I never dreamed it could be so easy. I do not know how it does it but this machine gives you the layers in a macchiato, cold and hot foam and a beautiful espresso. The menu is user friendly and easy to adjust your preferences. Like every machine, there is maintenance but it is easy to keep it clean and honestly, the machine does most of the cleaning for you. It is truly amazing. I will never go to a coffee shop again.