I got the light gray version of this sofa and love it. The photos are very accurate. This is a beautiful piece of furniture and is much more comfortable than some of the other similar couches I've sat on. This is NOT a deep, sink-in sort of couch. I would place it on the firm side but comfortable so. The lesser priced couches of similar look are often very rigid and this is much better. The arms are narrow but with the addition of a pillow is very cozy. Very happy with my purchase! Everyone who has seen it is very impressed and found it very comfortable.