This is the second one I received. A replacement for the first where the pulleys were even more covered with styrofoam. Trying to scratch the styrofoam off or rub off and it will not. Wayfair was wonderful with getting me a replacement really fast- but still the same issue remains....... how to get off the styrofoam from the pulleys that will show in the room (Without damaging the item)Disappointed in how much this light cost and the packing department can’t properly take care of packing it. The light itself looks as pictured. Nicely made. Going over my kitchen island - so hopefully all the styrofoam comes off! 3 stars only because this is the second item exactly same problem .