Our new sofa and experience with its purchase have exceeded our expectations.  We were leery about purchasing a piece of furniture with fabric sight unseen.  However, the color in the photograph is true to life.  The sofa is firm with hard armrests.  We feel that will enable us to have the sofa indefinitely without the cushions sagging sooner rather than later.  Also, we were pleasantly surprised in the time frame in which it was delivered.  We expected the delivery by the end of the month not two weeks after placing the order!  We would most assuredly order more items from Wayfair.