This item took forever to come in. I had to call customer service (which was great) to put a fire under the delivery service to get it. When it finally arrived it had several minor nicks in the Upholstery. It was every easy to put together, this is the reason for 2 stars vs 1. Once put together it is most uncomfortable couch Ive sat on. It is very hard and has no give. The underneath side is hollow with no type of spring action. We are moving it to the covered patio room and buying some comfortable for the living room.