Our headboard arrived very well packed and with no damage.  This solid headboard is very well made! The upholstery fabric is very soft and the cream color is true to the color displayed in the picture ad.  Wow! This is very thickly padded, very luxuriously, deeply & expertly button tufted.  It's just beautiful and the height is perfect for our king bed.  It's so easy to clean with just a small brush on my vacuum hose. We've had it for six months now, it's beautiful, we're happy with it and we truly love it!!!  Well worth every penny.