I've never thought I'd order something like a sofa online but Wayfair made it an easy experience. I was so pleased with the entire process; from being able to order all the swatches I wanted to the delivery day.  I am very pleased with the sofa itself. It seems to be made well and I love that it is a USA product. The 2 times I spoke with Wayfair reps by phone were enjoyable rather than stressful. I do recommend going the Wayfair route!!