I love the support the mattress gives me, I have lower back pain and since I've been sleeping on this it has been better. Gives the best night sleep, either on your back or sides.  I feel well rested in the morning. It comes in a box. It's easy to open, they give you a razor to remove the plastic. It's vacuum packed and it takes 48 hours to fully be ready to sleep on. I will recommend this mattress to my family and friends. Both me and my wife love this mattress.