very disappointing that both pieces of Funiture I ordered came damaged.  The customer service was difficult to deal with.  They really do not want to budge in offering compensation for your inconvenience and time lost.  they give minimal refund and ask you to keep damaged item.  I feel like this is their normal response.  Wayfair should provide better quality control for the price you pay.  I will not purchase anymore Funiture from them.  I have made purchases in the past such as linens and toys and they were all very good.  Think twice before buying furniture. They said they will send a replacement, quite an undertaking.   Guess we will have to wait and see.