This sofa is absolutely fabulous. It's firm, but still lets you sink in to it.. It's not too soft that you know it'll be a brick of uncomfortableness within 6 months. We chose a fabric with a soft-hand as well, and it just feels fantastic. This is a great quality sofa, and having used it now for 7 months, it has held up very well (family of 4 here) and still looks new!