These chairs are very comfortable and I like the fabric.  The reason I gave them 4 stars instead of 5 is because:  I knew three of the chairs were "open box" and the fourth chair is "new".  Although the phone representative told me the open box chairs were not damaged, two of the chairs had chips in the wood on the arms of the chairs.  The third chair had two legs that the wood is splintered next to the casters.  Yes, I repaired the damage, but was disappointed to be told that "open box" items were not damaged.  The new chair is perfect.