I have seen this bed on many websites, but my first choice to purchase any item is Wayfair. The headboard of the first bed I received was damaged. Wayfair gave me the choices of a discount and keeping the original headboard, or they would ship me a replacement headboard. I chose to replace the headboard, which arrived 7 days later. Wayfair provides excellent service before, during, and after your item has been delivered.  We initially assembled the headboard at the tallest height which caused the pillows to fall in the gap between the mattress and headboard. If you are not using a 12-14 inch pillow top mattress, you need to install the headboard at the lower elevation.