Bookcases arrived fast with no damage from shipping; I thought they were fairly well packaged with paper, bubble wrap and edge pieces. Bookcase looks great in unfinished basement. Metal frame is really grayish but is painted over in black. Shelves screw on from the bottom and are light but study, took about ~ 20 min to assemble (tools included) There is enough room on the shelves for almost two lines of books, I am using the front half for placing books flat instead of upright for quick access.  Ended up buying two, since I was happy with the first one.