Upon arrival, I went through each piece and immediately realized that 2 screws in the hardware were missing. I reached out via email provided in the instructions. Was initially emailed back to provide more info: model no., etc. I promptly sent the information requested and have yet to hear anything else. Took matter into my own hands and got screws that will work. Instructions were clear until it got to the area that the screws were missing and then they were as clear as mud. All in all, I like the cabinet, just not the “no customer service!”