Once put together, these were absolutely great and just what we were looking for. We ordered 2 and when they arrived hardware was missing, parts weren't labeled, some of the parts were wrong, and some of the shelves were damaged. The way fair service team was excellent, offering a discount and shipping hardware , correct parts, and additional shelves. So while there was a bit of frustration getting all together and we had to wait a few extra weeks, we were happy with the end product and grateful for great customer service.