In the box it looks huge, but it's actually the perfect size. The instructions are REALLY bad, more diagram like than explanatory. Because of that, it took almost a few hours to install. I guess taking down the old one was the most work, installing this chandelier was much easier. The chandelier was packaged really well and arrived quickly. I knew the hanging "crystals" were acrylic and was ok with that. They were packaged individually to not get scratched, but still many have a lot of little nicks and scratches that if you look closely in the light, they may bother you. Not a deal breaker though. My only other little pet peeve was that they acrylic links are not perfectly symmetrical, if you look closely they are not all the same perfect length and slightly jagged. Not enough to bother me though. Very beautiful and eyecatching for the cost. Still love and don't regret the purchase. 

Pros: Bright and good color catching prisms
Cons: Acrylic scratches and slightly different lengths