On 12/9/15, I ordered two bookcases with foo finishes after placing my order I decided I would rather have cherry wood finishes instead. I called customer service and spoke with a service rep named Crage who was very helpful my order was changed without and difficulties.  
On 12/15/15, I received both bookcase in just a few days which was a good turn-around concidering this is the Christmas mailing rush. 

I'm very pleased with my purchase the assembing directions were easy to follow. It took me about 25 minutes to assimble both bookcases which are not only attractive but sturdy as well, just what I was looking for!