I purchased this fan specifically because it's advertised as dimmable.  What they don't tell you is if you choose the option without the remote, it's NOT dimmable. I was planning on hard-wiring so no need for the remote. When I called wayfair support they were very nice, but said the only way it dims is with the remote, and they couldn't even  order a remote - I'd need to return the fan (that I already paid $250 to have installed) and order the one with the remote.  To add insult to injury, they wanted to charge me $30 for the return fee, since they said the fan was not defective - you just need the remote (and no other 3rd party universal fan/light works either - I tried two). Not acceptable but my own fault for not buying a name brand fan.  Lesson learned.  Very disappointed in Wayfair.