This seems like a great item. Unfortunately, I paid for full-service delivery and assemble and the delivery team put it together backwards. It's also missing one of the cross bars in the back which they didn't seem to notice until it was assembled. I call the delivery customer service line and they're closed today (even though the delivery occurred today?). If you buy an item don't bother paying for delivery and assembly its a waste of time and money. I guess if you want something done right you really do need to do it yourself.