These pillows were pricey enough for me to expect decent quality. The pillows are super cheap quality. Pillows are smooshed into a plastic envelope (which isn't terrible), but because the stuffing is such poor quality, the misshapen pillows never even back out.  No amount of fluffing, patting, pounding, shaking makes them look normal. I am sending back which is also super frustrating-- the return shipping charge is 1/3 of what I paid for the pillows, but they were so junky getting 2/3 of my money back was better than the pillows going to the landfill.  If Wayfair is going to charge so much to return, they should ensure products are better quality.