The rug is great!  I wasn't sure what to expect given relatively low price and mixed reviews I had seen for the company. I decided to take the risk and purchase and am so glad I did!  The rug is exactly as pictured and appears to be good quality. The company sent out prompt confirmations on the order and shipping.  The rug arrived in a little over a week.  It was well packaged.  I'm so happy with the purchase and my experience with the company!