This is a beautiful comfortable chair! I was concerned whether or not it would be with itsbshape, but it is very comfortable. That being said, the 1st  2nd chair I received had the bearings falling out of the base while taking off the packing. Wayfairs customer service is excellent so I am grateful for that. I am not sure if I received 2 duds or if it is a manufacturer defect, but I guess we will see. Thank you wayfair for the great customer service!