I've used this fryer at least 4-5 times and have not had any issues with it. It's  very easy to use and it cooks very fast. I've cooked fried chicken, french fries, fish, shrimp, etc, and everything came out amazing. It can hold a pretty good amount of food. It doesn't take too long to heat up to the temperature you're trying to reach. The drain system is an added plus because it makes cleaning up a lot easier. I'll be using this deep fryer at least weekly. Probably more often. I'd definitely recommend it to anyone looking for a new deep fryer. This one will definitely do the job. And it looks very nice as well.