I have very limited space and this is the perfect chaise for it. It is small, but I fully expected it after reading the dimensions. I can sit comfortably on it with no issues. The seat cushion is firm, but comfortable. The back and sides are firm and they likely won’t soften due to how the chair is made, but again, that’s just fine. The material is very soft. I would definitely buy another if I needed one in the future.