I purchased this model last month with help from the online chat agent. I asked about the counter depth version but was told it was not needed. Upon delivery the standard size will not fit in the doorway of the house nor the patio door. Samsung will not exchange it and I have to pay 700$ more if I want to buy the version that will fit. The price has changed but they will not exchange for the original price. On top of that the model is now out of stock... Really unacceptable for a business