Some of the pieces arrived damaged and Wayfair was helping in directly me on how to get replacement parts. However, there were 7 parts that were damaged, which is a bit ridiculous. My husband was able to put this together in less than two hours and he didn't find it complicated. I like the look of it and the pull out shelves are really handy, but the quality is just not there. I wouldn't buy anything from the South Shore company that makes this product again.