Great chair and even better customer service! It was exactly as pictured which is rare. It fits perfectly in our living room and is a good size. But, I noticed it had a cosmetic issue w/ the chair when it showed up. I think USPS was probably rough with it. The best part though was I clicked 3 buttons under the support tab and they sent me a replacement piece with expedited shipping. I don't mind when things have issues, it's bound to happen but the fact I could 1. Fill out a replacement online and 2. Have it sent without being put on hold. Thanks Yall!