To start I would would like to say I wasn’t happy with the chair the lumbar where the heater element is very hard and stick out pretty far, the foot rest where the massage pads are is very uncomfortable because it is uneven or bumpy I guess we’ll say, also the backrest does not meet up with the seatreast/ bottom leaving a good sized gap between the two. I was going to send the chair back but I read the return policy and the chair cost enough I wasn’t prepared to throw more money at it to not know what I would get in return