First one broke within a few months. They don't make the circuit board replacement, so they couldn't repair they had to replace with a new one. That broke down in a few months as well. The warranty process was long and exhausting, took over 2 months. Not happy with the customer service either. But as far as the dryer goes doesn't really dry very well, and hasn't worked long enough to give an honest review. Maybe the third one will be better because I bought the matching washing machine and I really don't want to change them both out.