We purchased 2 of these faucets when we bought our home and they are tremendously beautiful. They are low-pressure faucets which we didn't know when we purchased but we are ok with this. Within a few months, something happened with one and the hot water stopped coming out. Turns out the charger broke inside so there is hot water, but no pressure to release it (just droplets come out). Called Pfister and they did send out a replacement cartridge. When we went to fix it, we found the screw was on the back of the handle which made it difficult to get to since it is so close to the backsplash AND the screw was stripped so we couldn't get the top off to replace the charger. We now have to get a plumber out to get the screw out, replace the broken charger and hopefully get our hot water back. It's a beautiful product but it broke within months of installation, and I'm not sure it's worth the money/hassle to fix it when it breaks.