Despite an unfortunate lack of comfort with the mattress ordered from Wayfare, the return process was far from disappointing. The company took swift action to arrange for the item’s pickup, which was completed within an impressive two-day timeframe. What’s more, Wayfare proved its dedication to customer satisfaction by promptly processing my refund—the funds were back in my account the very next day post collection. This hassle-free experience left a strong positive impression, demonstrating Wayfare’s promptness and efficiency. Despite the initial product dissatisfaction, I find myself appreciating the company more for their unmatched customer service.