We own two sensor pump soap dispensers, one for a couple of years and the other for about 9 months. Each totally satisfies its intended needed: sanitary dispensing of soap in a kitchen environment. Use is easy and clean. Each blends nicely into the kitchen decor. We have not experienced unwanted dripping. We re experienced a leak in one of the seems of the newer unit. Although I may disagree with the Simply Human failure diagnosis, Simply Human replaced the failed unit with no questions asked. Great customer service!