Had my chairs recently delivered which I checked to make sure arrived on the specified time as planned by talking to the customer service rep by the name of Anoosh. When complications arise with the delivery company scheduling on time delivery, I spoke to her again and she went above and beyond to help make the necessary calls needed but also took the time and day to call/ text me to keep me in the loop through the entire process of figuring out my delivery. She truly showed me the professionalism and courtesy anyone expects on a customer level and truly showed as well that she and Valencia value my business as a first time customer and just a customer in general. This honestly made the difference between other companies in the market. Thank you Anoosh and Valencia for everything, my business will remain with them and if my friends are in the market for theatre seats, I will highly recommend them.