I love this bunk bed! I ordered two of them and couldn't be happier. Make sure you absolutely follow the directions when you assemble or you could end up having to redo (all pieces have a specific order to how they need to be put together). I took one star off because one of the pieces had a big scratch on it. We noticed it after assembly. Customer Service was great and offered to send a new piece, but we were too lazy to have to take apart/put back together, so we passed. Overall very happy with this product!