"Well, I am fed up with The Twillery Co.®. They sent 5 bar pulls that are 15/3/4 inches, instead of the 12/5/8 that I ordered and the package was so damaged that two were missing. This order was actually supposed to be a correction to a previous incorrect order.  This is screw-ups times two!! The bars are beautiful, too bad the warehouse at Veans is so pathetic."