Initially, I ordered the wrong size and Wayfair jumped in to help; they interrupted the shipment so I wouldn't have to deal with the large box and return, and immediately sent me the correct one--NICE! We installed this ourselves and we are not contractors; we had to get creative to install the hood around a decades-old construction issue, but other than that it was straight-forward. The range hood is very well-made, sturdy and effective. It matches our high-powered gas range perfectly. Yes, it is a little noisy at the higher speeds, but with two fan motors it's what I expect. It is a breeze to clean! The hood and fans themselves stay grease-free; the 3 stainless steel removable baffles and grease trap are easy to pull off, clean and replace. I've only hand-washed them, but they will fit in the dishwasher. The only issue we've had so far is that the LED lights started blinking randomly when set on high. They don't do this when on low, so we haven't figured out what the issue is.