We live outside of Boston, so this is a great product once the cold starts to set in in October and November. My wife had been talking about buying one of these, but I was surprised when she actually did, and I'm glad!! I spent Sunday afternoon watching football and assembling this heater. The instructions were easy to follow. Hardware seems like good quality. Using sand in the base. Only beef about assembly is that the plastic wrap on the reflector panels took more time and effort to remove than I would have liked. But otherwise, simple. Installed and connected a new propane tank, and it lit beautifully right away. Gives off a decent amount of heat. Not extraordinary, but it was also a windy evening so that may have affected things. Overall, quite happy with this purchase and looking forward to continued outdoor gatherings in the cold!