It's ok. Tho it's a nice chair it does have its issues ie there is no feet of any kind and when sitting in the chair it has quite a wobble to it. The heating bit seems pretty naff. The massage bit again is ok but only able to use low intensity because high intensity is extremely loud. I'm so glad I paid under 300 for this chair ..but it's still not worth what I did pay. I would have returned it but it's just to much hassle....all in all I would say don't buy cheap ...