I now am the happy owner of two of these potting benches.  The first one I received had a broken piece of wood that was a major support piece so I contacted Customer Service for a replacement.  They immediately sent, not a replacement piece, but a whole new bench!  My husband decided to try some wood glue to repair the other piece rather than throw the whole bench away.   I'm happy to say it worked and I now have two benches side by side which I actually need because I do a lot of potting.  Unbelieveable Customer Service Wayfair :)