This pillow is very soft as your head sinks down in ,very comfy to sleep on and got a good rest with this pillow. It does indeed stay cool and I love for my pillow to be and stay cool through the night and this pillow is machine washable to keep it clean and fluffy. I like that this pillow also boasts a lifetime warranty and is hypoallergenic fiber that makes it free from allergens. I highly recommend this pillow!