Needed to organise my garage so bought this. 
Lots of large drawers which swallowed a lot of stuff so finally I know where everything is. Feels solid enough for the job. 
Arrived with damage to 4 corners of the thinner drawers. It happens. Emailed them late in the evening and was surprised to receive a reply with details of how to return that evening. 
I had built the thing thinking they’d send just replacements. They actually replace whole units and asked for a return. I explained and they arranged for a courier to drop off a brand new one, I then swopped broken with new trays and another courier was sent 2 days later to pick up the box. Free of charge. Full explanatory emails from them throughout. 
Cannot fault the excellent after sales care. Full marks!