Not being able to have lid open while washer is filling is silly, stops me from being able to use liquid detergent unless I wait until the water is in the washer basket. I am not going to throw away the liquid soap I had before, that is foolish. I also am very surprised at the inadequate information in the manual, yet it has to be supplied in 4 languages. The directions for soap addition on page 6 say to put it in after the clothes, but on page 11 tells you to place detergent packets before adding clothes. I only chose this stacking washer/dryer due to it's measurements, I had no other choice with the depth measurement to fit my townhouse mechanical room, sad that the features are so lacking. Even this review form is stilted in such a way to in your words to "inspire other shoppers"