I would love this blender if they could fix the issue with the smoothie cup.  In addition to the thin "pin line" that gathers dirt (mentioned in a review above), my cup leaks after a few months of use. The cup is so much more convenient than using the big glass blender but, unless they redesign it (no food catcher rim, sturdier plastic to stand up to the blender use and the on/off threading), I'm not sure a parts replacement will help for the long haul. The processor was also a little disappointing because no matter how I tried, it seemed to chop everything super fine.  One pulse means uneven chunks, a few pulverized it.  It does make GREAT smoothies when it's working properly.