I ordered sample material for an outdoor patio loveseat. Never arrived. I ordered the loveseat anyway, hoping the cushions matched the photo. Oder was placed 10/2/2018, shipped 10/5, arrived at the the 'partnered' shipping company Diligent Delivery Systems 10/16, scheduled for delivery 10/17. Delivery never happened after contacting Wayfair AND the shipping company multiple times. Either myself or my wife was home from the order date thru today, 10/24, and never was contacted about a new schedule date, as was promised. Shipping company lied about trying to deliver due to no dry area to drop shipment, although our front porch is covered and VERY LARGE.
No one ever called or came to the door. Finally had to cancel my order for a refund. Well see if THAT ever transpires. Still waiting.