Entire kit ordered came in perfect shape. Everything was well cushioned and easy to install. I have used this manufacturer's product before and have always been pleased with the versatility and ease of adjusting to my individual needs. I only wish that my other separate order of vertical panels had been cushioned as cardboard edging only was inadequate. Wayfair did replace without hesitation and replacement was not as damaged but tolerable to be used at end of closet where damage was not noticeable.