It is my first time online shopping from your website. The quality of product is pretty good. However when I read that it containes 12 hooks, I overlooked that the width of the product was too short. I am so sad about that because I can not use it, it is too small. Unfortunately as I understand your return policy; I bought the product for 25.99 and I shoul also pay return fee. That is very dissatisfied. I paid in vain for a product I can not use… I only hope I do not experience this kind of little details dissatisfaction with my other orders.