Couch is falsely advertised!  The bottom cushion is NOT removable. It is integrated into the base, producing a very firm couch.  The two back pillows are not reversible, because they the manufacturer tried to save money by not using upholstery fabric on the entire pillow, only the visible parts.  I am not sure what is meant by "convertible" because this does not convert into a bed.  The back is fixed, with hard, unpadded wood on the back, when the cushions are removed.  

Also, all assembly directions are hidden, zipped into the bottom of the couch, in a cardboard box.  Not at all intuitive for unpacking or starting.  And on top of that, I was missing hardwear to complete the assembly.  

Overall, the product looks good from afar, but falls short on everything else.