If I had reviewed this purchase experience in the beginning, it would not have been favorable!  Long story short, only half my order was shipped (half of bunk bed).  I wasn’t happy obviously and stressed trying to put a room together for 2 girls for the summer with that kind of delay added to it.  

The reason I gave this a 5 out of 5 was the CUSTOMER SERVICE response to this unexpected situation!  Excellent people and resolution skills!

No matter how a great a product is after it arrives, if you have an issue with an order that is usually what sticks out the most!  

Wayfair resolution center was quick to respond every time I emailed with questions about order status.  

Thank you for putting faith back in customer service attentiveness!