I received this coffee pot a couple of weeks ago and have loved everything about it! It came very well packed in the box to ensure safe passage through shipping. It is plug in ready (after a quick rinse and wash for sanitary purposes). My daughter loved watching the water bubble up through the see through design while brewing. It has the ability to adjust setting to make your own perfect cup. And one of the best parts is the stainless steel carafe that keep your coffee nice and hot! Highly recommended! [This review was collected as part of a promotion.]