Ok, out of the box:  First of all, it was 5 days later than was expected, no biggie.Secondly:  The warming tray was bent.  Could still get it in the grill, no biggie.Thirdly:  The grill cover was sliced in 5 places with a box cutter...no biggie.Fourthly:  The wood pellet box was already installed, but my same side handle was not.  Unfortunately, it's impossible to install after the pellet box has been installed.  no biggie.Fifthly:  The assembly took about an hour with two people and the directions were a bit hard to read.  Other than that, no biggie and the thing looks great.  On to smoking tomorrow.