My first Reading Rabbit arrived with an ear and the left chair arm broken off.  A quick conversation with an extremely helpful Miguel from Customer Service soon had my replacement Reading Rabbit on the way.  He arrived safe and sound and is enjoying reading his book surrounded by my Lady’s Mantle and Daylilies in my back garden now!  His earless buddy will soon be fixed and will have his own place of honour inside for now!  It’s lovely and I’m very happy with my purchase!