The box looked completely destroyed and went through a war zone.  I believe someone else had the set and tried to fix the one chair as you could tell from the metal from where it swivels, that there were scrap marks from like a screw driver and look like it was re-painted over.  We did still continue to put together and the chairs are beautiful and bright white which is what we wanted.  Very comfortable too.  The cushions are beautiful blue and give the patio a pop of color.  I would get again but would have probably returned the one chair if we weren't having a party that weekend.