This is my third Symphony Pet All-in-One vacuum and steam mop. My first Symphony quit putting out steam so I bought a second one. The second Symphony also quit putting out steam and I had it repaired for about 1/3 the cost of a new one. It is still working after close to a year after the repair, but the handle broke completely off. I Duct taped the handle back on twice, but it coming apart. I gave up and bought a third Symphony. I love using my vacuum and steam mop on my hardwood floors and bathroom floors. It handles easily and cleans tough messes with ease. Hopefully, third times a charm and this one lasts forever!