I can't say enough about the Ember Travel Mug, both the original and (2). I use it every day of the week all day long for the last several years. I have charging pads in three rooms. I LOVE THIS PRODUCT! I am having a small issue with my Travel Mug 2 but support has been fantastic. Eager to be helpful and find the underlying cause of the problem. Always patient and will send out replacement product without question of hesitation. Can't say enough.