This was the first time I have purchased a couch without sitting on it.   Was very nervous at first, but when it arrived
I was thrilled with it both color and comfortable.    Item shipped quickly,  The price dropped $80.00 before it was delivered to me so I called  customer service and they were great.   Gave me credit for price difference.  Item arrived a week ahead of the original schedule  date.    Only complaint I have is paid extra for the in room delivery.    Was not aware that shipping company (contracted) did not remove the cardboard with them. Was told that would be extra (did not offer a price).  Had quite alot of cardboard to discard.    Would definitely order from Joss and Main again