The middle support bar came bent. No damage to package. It appears to be a production line error. Waited weeks for the replacement and the second support bar had the SAME defect. We didn’t bother to complain. We put the bar in a vice-grip and bent it to be able to be screwed in. The ladders are not easy to climb. I wouldn’t recommend. To parents, it’s super hard to change sheets...just remember that when purchasing a bunk bed. My son had to climb up onto bed and help with putting on the sheets.