I wasn’t expecting the highest of quality as it was a 300 sofa.  However, when received, it came with one of the screws being the wrong kind and the back of sofa section so bowed,  only half of the screws could be attached.  As noted on box, I contacted manufacturer and after many wasted days, I was told to contact Wayfair.  I then contacted Wayfair, after providing photos and detailed description of issue (again), was told that replacement piece was on its way. I received an entirely incorrect box.  I’m frustrated, I have a sofa that must be carefully sat on as it is only half attached.   And a customer service experience that unfortunately didn’t resolve the issue.