I did not actually order this couch. I have called wayfair customer support to get the incorrectly delivered couch returned and get the couch that I actually ordered (which is a brown sectional couch).  Since I have this couch until Wayfair picks it up..   *The couch is indeed true to color, and seems like a nice couch for the price  *The couch was packaged with thin cardboards and a large plastic wrap (which is why I did not realize it's not the couch I order until it's in my apartment). Seems like very light packaging but probably gets the job done  *Since the couch is already assembled upon delivery, make sure there's enough room for the couch to get in your staircase/elevator/door.  *The cushions are quite firm.  Would've given the couch a 4 star, but alas, it was not the couch I ordered.