I absolutely love this espresso machine! It's a lot simpler to use than the instructions make it seem. Make sure to follow them carefully and you'll have no trouble at all! This was the best tasting espresso I've ever had!! It doesn't take long at all to make yourself a drink, it's the perfect start to your day. Super easy to clean, too! I honestly have nothing negative to say about this, you really have to try it for yourself.