The product itself it way beyond amazing and Wayfair was above and beyond in my customer experience.  The only reason I didn't rate it higher is simply because of the mounting instructions.  This might not be an issue with a complete mantel, but installing it just as a mantel shelf left me guessing.  I measured as close as I could but ended up a half an inch higher than I wanted.  I think we'll be OK with it, but was disappointed in not having exact measurements included in the instructions.