I have had this faucet for 7 years. I have had 3 small problems with it. The fitting inside the unit failed and I had to replace a part. The soap dispenser had issues and now the sprayer doesn't re-connect easily (getting worn?) and it has a small leak at the sprayer. For the first two issues Pfister sent replacement parts quickly and at no cost. Have not addressed the sprayer issues with the company. I still love the looks of it and ease of use.