I can’t even begin to tell you how AWFUL this experience has been. First they delivered me two different pieces of two different sectionals and left them. The first woman told me I was incorrect and to just flip the cushion over, I was literally in shock….so after sending her multiple photos proving that they were definitely two separate portions and DID NOT go together she basically told me I was stuck with them and she couldn’t help me. The Second Lady was very helpful and told me the correct part of the couch would be sent in about a month (after waiting a month for the original couch in the first place), then I get a call today saying the second part was NEVER ordered and they’re just going to order me an entire new couch (with yet another month or two of waiting) so I’m stuck with two incorrect portions and a 10 off discount code for my “troubles”….i will NEVER use Wayfair EVER again. I’ve worked in customer service for 10 years and this was the worst experience I have  ever had.