This item was much bigger than I expected which is awesome. Excellent quality and looks great in my sunroom. This is my first purchase on Wayfair- came sooner than expected and a price that can't be beat. I read reviews before I purchase anything, had to laugh at some of the negative reviews of this item considering some people have attempted to use it as a stepping stool? It's a fabric ottoman- if you use it for what it is intended for ie.) resting your feet the product will retain it's shape. Thank you Wayfair for making my first experience a positive one!