when I received this table, I started to work on it, only to find out early on that it is missing one of the pieces for the table support.  After calling their service line for 3 hours trying to get ahold of someone, I finally got through to someone, who told me that Id have to send an email to their support team, and that it would take 48 hours to get a response from that.  I send an email explaining the order number and the issue with the missing piece, and it did take two days to hear from them.  they explained they dont have the missing part in stock, and that it would take 15 days for it to be flown in from another country.  so now I have to wait another two or three weeks just to get the part that was supposed to come with the package.  and I have a bunch of parts on my dining room floor that I cant do anything with until I get that part.  very bad business practices, if you ask me.