I was a little hesitant about buying a sofa online, but after looking at the photo's and reading the positive reviews, I went ahead and got it. I'm so glad I did! I couldn't be more pleased! It's a medium firm. Beautiful silvery gray and so soft and comfortable! It's ideal for a small living room like mine. To help try and gage the size, I included pics. My granddaughter is 5'3 and has plenty of room to stretch out on the chaise. Which, by the way, has plenty of storage room for pillows, throws and blankets. My Yorkie weighs only 5 lbs., so you can see how much room there is. Only took around 20 minutes to unbox and put together. I had been looking, over a year for a multifunctional sofa like this. I looked on several other websites, but none beat Wayfair's price. I highly recommend this sofa for its quality, multipurpose, stunning vibrant colors, free quick shipping and especially the price!!