I was very wary about this sectional because some of the reviews said it was too firm, but my husband and I are very happy with it! I did get the mocha color which does look more gray than brown, but otherwise it’s very comfortable and looks so stylish, which is exactly what I was looking for! It is more firm that squishy, but a good firm and I’m typically not someone who enjoys firm furniture. I would definitely recommend this couch to friends and family!