The chairs look as pictured, and are as described; however, I feel that some of the products I have purchased that are shipped from overseas (not just from Wayfair) have an issue with quality control. I put these chairs together myself, which was no easy task.  The first one went together well, but I could not put the second one together.  The pieces were just not lining up correctly.  After several hours of struggle, I called Wayfair.  As always, customer service was very friendly and helpful.  I needed to submit a picture of the poorly made chair, and they sent a replacement.  It came within two days.  The new chair came together fairly easily (this is really a two-person job), and they look great on my patio.