What a terrific value for the money! I ordered two twin headboards and one queen sized. The queen was missing one nailhead so they sent an entirely brand new headboard to replace it. Wayfair is in my elite few category for first place with their awesome customer service! We’re in the process of redoing a house for our retirement so I’ve been using Wayfair quite a lot as of late. We’ve been impressed with the quality of products and expedient service if there is an issue. Really, really happy!!!