I loved the idea of this couch however receiving it in December of 2020 until now- it looks horrible. No pets in the home etc. the cushions are falling apart and pilling everywhere. I’ve tried all options to fix this etc. I wrote wayfair expressing my concern and they suggested I purchase something for excessive piling.... would not recommend this product! Also would be helpful to have a bit more empathetic customer service crew and offer at least a partial refund in my opinion.