This office chair works great and is just as attractive as I thought it would be.  Assembly was very easy BUT there was one broken piece and I need to have that replaced.  I have ordered it and they say it will take a couple of weeks.  It is unfortunate that this company does not have better quality control at the packing stage. This is a very small but very visual part that totally ruins the look of the chair and now I have to wait weeks before it's fixed.

 

Pros:  inexpensive and very sturdy - easy to assemble even though instructions are a little confusing
Cons:  confusing assembly instructions (parts are not labelled - you have to guess) broken part