It got to its full shape in a few minutes, firm and comfortable. I also bought the haul away service and was very disappointed with the way they handled it. They canceled 2 hours before the day they were supposed to come, and there was no way to reschedule before a few days. I am instead very satisfied with the pro who finally came, and did the job, he was super professional and helpful, of course it wasn’t his fault the delay, but company’s fault.