This is a mixed review. More a one star for Wayfaire deceptive advertising on this fan and their customer service department. I did a search for ceiling fans with remote. Title stated came with lights and remote yet apparently it also comes without one and you need to change option. We assumed since title stated with one and also description mentioned controls their was no need to change anything and that was for a second remote we did not need. Customer service was of no help. We did notice they did change their ad though but I have screenshots showing and stated with remote