The item arrived damaged. The box looked just fine. Some of the veneer was missing and it looks like someone prior to shipping must have tried to hide it with magic marker or shoe polish! I tried to call the manufacturer. The voice mail was full. I tried again today and got the voice mail. This time it wasn't full, so I left a message. I then turned to Wayfair. The process of ordering a replacement table top via Wayfair was very easy. I am disappointed that it is going to take 11 days to get it when it only took a couple of days to get the original package, but I can be patient. The dust on the table in the photo is from the packaging. I had not wiped it down yet.