The chairs arrived two days after I ordered them online. That's the good news. Unpacking was an interesting exercise because hundreds of pieces of crushed foam were stuck to every part. Had to wipe everything down before proceeding with assembly. There were several scratches on both the backs and seats of the chairs. But, worst of all: one of the screws did not fit the threaded insert. After many attempts, finally had to go to Home Depot, where it took nearly an hour to find the proper insert and screw. Total assembly time, including trip to Home Depot: half a day. The other good news: once assembled, and scratches touched up, the chairs look very nice and are comfortable.