Desk arrived in proper packaging, well secured, with no dings or scratches.  Instructions are basic, but VERY easy to read and work through.  Completed product looks exactly as it did online, and works exactly as advertised.  I am VERY pleased with this purchase, and will be purchasing again from Wayfair.  This is the second office suite I've purchased from Wayfair, and my repeat business is a testament to their excellent service and quality of product.  I highly recommend Wayfair for furniture!