Deeply disappointing that no instructions were included and calls to customer service result in "well we don't have them so the manufacturer will reach out in one to two days" doesn't feel great when you have a platform bed in the middle of a room in pieces.  Also was offered the advice to "look at the pictures online and figure it out" - I admit that I knew I was buying "fast furniture" when selecting Wayfair but this takes that to a whole lower level of service.