This entire order seem to be a fiasco. First they were unable to change the shipping address on the order So it was canceled and a new order placed With the correct shipping address. But it turned out both shipments were sent so I received the bed at the intended address and also the canceled order ended up being shipped to the incorrect address and Fedex had to come back to get it. The whole thing to seem like a big disorganized mess but the customer service agent I worked with did his best to keep me satisfied.