It's a great bed! So far it seems as sturdy as I'd hoped, it's quiet, it's beautiful -- girlfriend loves it too -- and the delivery people were great. The installation people were eventually great too.

My installation was cancelled three times, though, and it took a lot of work to speak to someone who gave me reassurance that the 4th appointment would actually happen. (And it did indeed.) I was hoping for better customer service there; but everything else has been great, and the bed itself is fantastic.