We would have given this 5 stars if it was for the shipping. We are very happy with the quality of this bed. The directions are clear and although it took hours to put to together it is well worth it. The only negative comment we have is the shipping.  The box came to us torn up in numerous places and the driver even said it kept falling over in his truck ( we didn't receive it until late afternoon so it must have bounced around the truck for quite some time).  The only damage to the product is a 4" black rub stain on the headboard. The stain is not on the front of the headboard and we didn't notice it until we unwrapped it on final assembly. We would appreciate a cleaning suggestion since nothing we tried so far has removed the stain.