Delivery was atrocious. The bed comes in 3 boxes (numbered 1,2,3). We got two sets of wooden slats and footboards (two sets of box 2). We also received box 3, containing the two lengths of the bed. We never got box one of three containing the headboard. The boxes are clearly labelled (one of three, two of three, and three of three). This was not an ​acceptable service from such a reputable company. My current bed is broken and therefore this failure in service has left me in the lurch.