This is now the only coffee machine I use. It does everything I need it to do, it’s perfect for NYC weather if it’s cold I can make hot coffee if it’s hot outside I can make iced coffee and I can make frappes!! It has easy to follow instructions and even has a few recipes. This machine doesn’t take up a lot of counter space and it came with 2 tumblers with measurements and a reusable filter for less wastes. I only wish it wasn’t single serve so that I can make multiple cups at the same time and feel like a barista lol but other than that it’s perfect for me. Just make sure to follow the instructions so that you can get creamy and delicious frappes, it took me a few tries.