I was very impressed with the beautiful rug that I received.  The colors are perfect and it's very soft.
Upon further inspection, I found at least 3 long snags in the rug.  Of course I am disappointed.  I do not want to go to the trouble of sending it back so I trimmed the snags the best I could and called it good enough.  For buying a brand new rug this should not be the case.  Wayfair has such great choices, I hope this is taken care of so that I don't have this experience again.