got these two chairs today upon arrival I noticed one box had been damaged I took a picture opened it up and sure enough the leg was broken super sad because these chairs are ABSOLUTLY GORGEOUS pictures don't do them justice but anywho I filled out the claim online to say that item arrived damaged and within five minutes wayfair had granted me a new chair to be delivered at no extra cost and to keep the broken one so I didn't have the hassel of returning... UM WOW! EXCELLENT CUSTOMER SERVICE!!!! I will continue to shop here and tell any and everyone I know how wayfair backs their products! this made me LOVE them even more!