Received this chair after a wait for backordering.  Went together very easily, but the chair had a strange odor, as if it had been sitting in a warehouse with a musty/moldy smell.  I contacted wayfair by telephone and talked with a VERY accommodating customer service rep.  They offered to replace the chair, or I could  choose a discount on my account.  As the odor was slowly going away with fresh air, I took the discount - very happy with the chair AND the customer service!