The Charcoal color was exactly what I expected. The recliner was very easy to assemble and easy to push back. Definitely not high-end, but for the price I am satisfied. My first time ordering from Wayfair, the shipping process was terrible. I had to make numerous calIs to Wayfair, I ordered on Nov 29th, I was promised delivery on Dec. 7th, then Dec 10, then Dec 11th. Then they could not located the package, it was escalated. Then I was told they would have to reorder it for because it was lost, and I was told new delivery Dec 20th. On Dec 17th I received apparently the original order showed up at my front door step, the box was wet, the FED EX person could have placed it under my carport but I'm sure that was too much trouble. I called again to tell I received the chair, they said I would still get the second order and they sent me a return shipping label. All good now.