Received this from influenster and keurig for testing, so I've owned a few keurigs in the past and I gotta say this one is pretty top notch. The design is simple but sleek as well, and if you've owned a keurig then you should have no issues operating this one. I wanna say that the new smart I.d feature they added I really love. You set up an account on the keurig app and follow the directions to set up the type of brew/temp/strength  you want so you can have it ready while you get ready for work.