It comes well wrapped and with a card to call the company for questions. It also appears to be well made. The weak link is the way the shelves are attached. There is no screw. There is a snap together plastic cuff which you are supposed to set the shelf on. Then you are to tap or push the shelf over the plastic cuff. My difficulty has been: I am not strong enough to do this. Or if I do manage, the cuff slides down the leg and I must begin again. I believe one needs a pair of pliers to hold the snap together cuff in place while one pushes down the shelf. I have yet to try that. Maybe third try is a charm.