I really like this It gets very hot very quickly, and thoroughly heats/cooks the entire sandwich/ food. There's plenty of space here for a good size steak. Note that the top part is quite heavy and it does squash your sandwich a fair bit. 
 It’s strong and does not flex under the heat or pressure. 
have some sandwich makes I have used in the past. The plates come out very easy, released with a press button at the side. Each plate is marked with top and bottom, so you can’t get them in the wrong position. So no need to pull hard, as it's coming in&out  very easily. 
The heating control knob you can adjust to the temperature you like low/medium/hot. 

After 2 weeks of using it I am very satisfied and can highly recommend it to everyone who is looking for such a kitchen appliance.