This is my second LG washer and it works tremendously well! The one caveat is that you have to use the ThinQ app to get full functionaility. Honestly, the UI of the washer is much more complicated compared to the previous generation. I don't mind using the app, but I can see it being a dealbreaker for someone who isn't tech-savvy. I love the recent update that gives you an estimate for cycle duration based on the load. One difference compared to my last washer (4.5cu ft) is it doesn't seem stressed out during the spin cycle, even when full of towels.