This was a replacement oven for one that broke under warranty (2yrs in of a 3yr warranty) I have tried other ovens but this one works the best. Its quick to set and easy to manage when in a hurry. I was skeptical about the warranty coverage but Cuisinart came through like a champ. From my phone call to customer service to a new oven arriving was less than a week. The oven and manufacturer both rate 5 stars and if I could give Cuisinart more stars I would.