Yes, there was an error in the package I received.  I was miss ing a very important section of the bar.  I called customer services desk and was in touch with a very helpful young lady.who immediately took charge of the situation.  I was told not to worry the part would be shipped immediately.  Instead of just one part they sent a who new bar which had all the right components.  Wayfair has always treated me with respect and would highly recommend them to everyone.  The Bar is an added feature which I and my friends are enjoying in my new home.  Thanks for saving the day without any hassel.