Chair seems fine, but customer service horrible.  Received chair from FedEx (who did not deliver to apartment) with broken left leg.  Called wayfair and was told they would ship new leg.  With no warning three days another giant box (again, only delivered tot he lobby) arrived as they shipped a whole new chair without telling me.  So woefully inefficient.  Had to pay a few bucks for someone to take broken chair away.  In phone call, Wayfair acted like this was totally normal.  Furniture requires furniture delivery not a common carrier.