It works well and I like the look. It also does a fun jingle when it boils. Better than other smeg products I have purchased. However, this was a replacement for another Smeg kettle that arrived broken and I had a really terrible experience with Wayfair customer service trying to get that sorted. The customer service experience at Wayfair has gone massively downhill and I'm still waiting for both communication and a refund for a broken product more than 3 weeks later.