Very happy with this tile! I have decision paralysis so I debated on tile for a super long time. I ordered 12 boxes and, unlike most other customers, a large number of tiles were broken. I had a great customer service experience and got replacements for free. My only negative experience was the original shipping. My order got pushed back about 5 times. I ordered in October and didn’t get my original order until January. Super frustrating, but I would definitely recommend!