I did a lot of research and bought this fridge with high hopes and expectations. I have been loyal to Samsung - TVs, all kitchen appliances, washer and dryer. I am disappointed to say that the fridge either came already scratched, or was so easily scratched that me putting a piece of paper on it with a standard magnet caused this damage. I live alone, couldn’t have been anything else. My ten year old fridge didn’t even have scratches like this. I will have to pay for a replacement panel already, less than two weeks in.