I appreciate how compact this Keurig is. Very easy to use and works quickly. I set it up, read the instructions and started using it within minutes. I appreciate the ability to have iced or hot, as initially I thought it would only be cold, so that was a great addition! Sleek design, easy to use and overall a great brewing machine.   The ice brewing adds cooled down water to reduce the ice from melting maintaining a better brew. Tip # Make sure to use a tempered glass or plastic cup as not shatter due to rapid temperature change.