Well i've been using this for about a week now. First thing i noticed was the smell first couple days were a bit much, but it's starting to where off, i would say let it air outside the packaging for the first few days before using if you are sensitive to smells. Now on to the comfort, it's very supportive if you lay on you back or side it. I sometimes lay with my arm under the pillow and this doesn't really work with this kinda pillow. But any other time i'm fine with it. One thing to not is that it's quite heavy, so readjust it while your tucked it can get awkward. Overall i'm liking it will have to see long term. but it's worth trying.