Wayfair has done their best to correct the issues by updating the photos and giving a partial refund but the box and the initial website photos were misleading.  You are paying $300 for a shower head ONLY!!!  In the midst of construction you will have to run out and buy a mismatched trim kit for the handle as no one has american standard in stock in my area.  The manufacturer is not helpful at all and this is the 2nd American Standard product that has issues during this renovation.  If its NOT in the box it should NOT be in the photo on the box. I would have bypassed this purchase for sure knowing I had to go out and spend an additional $100 for a handle.