I was a bit torn between rating this a 5 or a 4.  I ended up going with a 5 because the one issue I had with mine is temporary.  The countertop came beautifully wrapped and protected along with the cabinets.  Part of the packaging of the stainless is a protective sticker. See the attached picture and notice the little triangle at the bottom right corner.  No big deal, I just hit it with some barkeepers friend and it took care of it.