We were very excited to receive this tree for Christmas , but our expectations failed , yesterday we received this tree and we're extremely disappointed, first, the package itself looked very bad like it was rudely handled,  the pot has a huge, fat crack all the way , and on top of it , we discovered most of the leaves and braches of the tree are off . Not cool . We have bought a brand new house and very excited to decorate our home in near future , we have already ordered more furniture from your site that's are coming soon and have many other ideas to buy from your site, but now I feel really scared what to expect and get dessapointed again since your delivery service disrespectfully does their job , very bad first time experience:(