The sign was fairly simple to assemble, and it worked when plugged in. The plug is different than any other I've seen. Also, perhaps it's just me, but when lit, it was hard to read the words. I've contacted the manufacturer, who questioned whether I had it plugged in correctly, and wants a photo of the plug. Not sure how that will help, but I have no faith in this product lasting long unless someone can prove that this odd looking plug is actually as good as or better than the standard outdoor plugs and cords on decorations.