I like the coffee maker - the coffee selections are good (though not remarkable better than the less expensive Keurig, at least so far). The coffee is nice and hot which I like. It's the milk frother that's a problem - almost every time I use it the milk overflows and leaks over my counter. The seal is washed and properly dried each time, it has no visible damage and I never over fill, but 9 times out of 10 I have to wipe a mess if I use it.