I can't say that I don't like the product.  Clearly, they are nice handles.  My problem is that I ordered them as a quantity of 10 per order, and requested 3 orders (30 handles).  The first shipment came with 3 handles! (not the 3x10=30 that I ordered).  I called Wayfair customer services and worked with a very pleasant and knowledgeable representative.  She resubmitted the order with clear language describing the problem.  My new order came very quickly and I was excited! However, when I opened the box, again there were only 3 handles!!!! (not the 3x10 =30 that I ordered).  Hopefully someone is working to address this situation.