Quality real wood product, finish is glossy and very smooth. Review instructions and video prior to assembly, makes installation easier.  Some screws did not coordinate with instructions but based on the number in the package, we figured out which were used where. Predrilling holes in wood before attaching brackets and "J" hooks was very helpful. Additionally, be sure to measure twice and mark the walls; use the anchors if you're not drilling/screwing into studs. This product is heavy and will become heavier when clothing is added.