I love the product and its ease of use. The carafe is exceptional as it keeps coffee warm much longer than any other coffee pot Ive ever owned. The functionality of the strength of brew and the other brewing features make it a wonderful addition to our kitchen. The only downside is the difficulty using the Wi-Fi feature. We’ve had it for a few months and have not been able to use the Wi-Fi feature due to the appliances difficulty in connecting with our Wi-Fi. But other than that, it is well worth the price and and we have enjoyed it immensely.