I had an LG for 11 years, The lid lock finally failed and the LG repairman couldn't fix it with new parts.  So I began looking for a machine that could be delivered within a day.  Hence the LG WT7000CW,  It is noisy, takes a long time per load and the items washed don't smell fresh.  I have had the machine four days and had about 8 loads of laundry to do since the first LG failed. As others have said, if you use "Normal" the water doesn't cover the load.  So I use extra water - which is not recommended in southern California.  I am sorry I rushed into this purchase.