Great product! This product has provided us with so much efficiency and giving us back hours of our life. We are busy family with 3 kids and we do tons of laundry a week. However, this product is so easy to use, even my 10 yo is able to do his own laundry now! 
Admittedly, it takes a bit of getting used to figure out the best cases for different cycles, volume of wash and materials but overall, very happy with the product. Also, of course, no product is perfect but this has added back ours of family time. Happy customer here!