I never thought I would make a purchase like this online, but the glowing reviews here convinced me to go for it. Overall, good experience, with a couple of disappointing aspects (hence only 4 stars). Couch is extremely comfy, but does not sit flush against the wall like other reviewers said. I leave it about 6 inches away and am able to fully recline. It is a great size--I'm guessing four normal-sized adults would be able to sit comfortably. Delivery people were less than experienced (and that's being generous), very disappointing. The left side recliner wouldn't fully recline at first, and upon examination, it was found that one of the metal pieces underneath was bent. I was NOT going to send it back after the delivery experience, and thankfully with some tools we were able to bend the piece back into place and it reclines just fine now. I'm happy with the product, but I'm not sure I will buy such a large item online again. Live and learn!