We're very happy with our purchase. Frame was relatively easy to put together. It took my boyfriend and I about 2 hours, but a big chunk of that time was unpacking the parts/boxes. The frame is super sturdy with lots of supports. The wood and metal supports/frame feel durable, not the cheap and flimsy material you sometimes get when you order furnture online. Drawers (we got the 4 drawer option) are larger than I thought, roll nicely and are completely hidden when closed.  The grey is true to color and a nice texture. It isn't soft but it isn't scratchy. Everything arrived quickly, without damage, and was well packaged. We are using both box spring and mattress and love how tall and luxurious it is! I'd definitely recommend this model to friends and family.