This is a beautiful chandelier.  It is very light so it isn’t hard to install.  The crystals are very nice and faceted NOT plastic like one of the other reviews said.  It does have a small gold wire holding the long crystals together but it is not at all noticeable.  It is amazing how well the box is packed.  Not even one crystal was chipped.  The reason for the 4 stars is that they had a tag on the two wires and one said L for live wire.  But the directions said the live wire was smooth and had writing on it.  The neutral has a rib on it.  I could not see the writing so I used a jeweler’s loupe and saw the writing on the wire opposite of what they had marked L.  I wonder how many people have put this light up with the wiring wrong?  That is dangerous and inexcusable.