I ordered this bed and it took over 3 weeks for it to get here. It was only suppose to take a few days. I received the first box which included the head board and smaller pieces but the side rails and footboard took way to long. And even when the final pieces got here the support rails were still missing. The bed turned out to be great and I am enjoying it, but the overall experience of ordering and waiting and calling to get replacements was not worth it.