This bed didn’t come with the screws and items needed to fasten it together. When I called the day it was delivered noting this issue, I was told I would be sent the replacement parts ASAP. I called 4 days later to find it will take an additional 7-10 days to get the screw kit needed for assembly. This is longer than it took to get the bed altogether. Need this desperately so my toddler can sleep soundly through the night and to get the furniture assembled and out of the way. No sense of urgency to correct the problem on their part.