The 1st bar stool took hours to put together.  The directions didn't give good guidance on where to put each bolt, and to which leg.  We had to guess by looking at photos, then at the places where the holes were pre-bored it caused the screw/bolt to bust through the wood and split one of the legs half way up!  2nd bar stool was missing the two front legs and hardware.  The box however did look pretty rough with extra tape on the side  and busted up, so the rep stated that a warehouse could've noticed the box was looking beat up and it was taped up before departure.  Perhaps the legs fell through as they were most likely wrapped separately.  Nonetheless, now we do not have this gift ready for a family member by Christmas day as initially planned.  Very disappointed.  Otherwise the first stool is a good-looking piece although now the sturdiness on that one is comprised.