The fireplace was as described.  I ordered the fireplace on the Sumday before Christmas and it was delivered two days later on Christmas Eve.  The problem came when we tried to put it together.  There were no instructions for building the cabinet.  We went online to the company Website just to discover that we would have to call customer service to have the instructions mailed, faxed, or e-0mailed to us.   I called customer service and left a message.  I went on to the website and after almost an hour I finally found the assembly instructions.  The fireplace/media center is built, it works and looks beautiful in my bedroom.  I am very happy with the purchase.  The manufacturer will get an earful about their lack of customer service.