Disappointing experience to start with. Not only did my order disappear and not turn up when expected, when it did show, the plastic wrapper was torn and split down both sides and it looked as though the duvet set had been taken out and roughly folded back up before being put back in the packaging. However, the quality and softness of the duvet set - so far - is wonderful and the pom pom detailing is really cute, complimenting the colour scheme in my bedroom.