Pros: solid, doesn't move when we grab a paper towel, looks nice
Cons: arrived with a small dent (not very noticeable), and the paper towel roll in the product image must be a giant, long roll. The paper towel roll in my pictures is completely full, but it's a measly regular-sized roll. It doesn't affect the functionality, so who cares that much, but plan to upgrade your rolls if your paper towel presentation is a big deal.