Absolutely beautiful!! Package came just fine, only a day late due to weather. When it came to the whole assembly part, all went pretty smoothly as long as directions are followed. The couch really is gorgeous, it is more on the firm side which I personally dont mind as it wasnt uncomfortable and had decent cushioning. A super neat fact about it too- not only does it fold down to be like a bed, but you can also just put it half way like a recliner. Its amazing, would DEFINITELY recommend!!