The package arrived on time & in perfect condition. It's blazing hot & sunny in Southern Kansas so I was very excited  to put up this beautiful pergola. I was very disappointed to open the box to inventory parts & put it together only to find 2 damaged Poles in the box. Everything was perfectly packed, so the factory packed these 2 damaged parts (A), the main legs of the pergola, into the box. One leg was structurally damaged, the other cosmetic. I've contacted the manufacturer through Wayfair so I'll update my review once I get a response & new parts.