Had a lot problems with this sofa received different sofa at first and then this one wasnt as i expected it to be  , in general dont like the product at all , but didnt had a time to buy another one. But if I could rate people in customer service I would give them 6 out of 5 stars as that were super helpful and so polite and tried their best to help me with my issue and seemed thay actually want to help me . Thanks to Orren Ellis