The reason I selected this freezer is the excellent reviews online from all sources when I researched best brands for this size.  This was my FIRST TIME SHOPPING WITH WAYFAIR!!!  I was extremely apprehensive about buying anything like this online.  I found Wayfair's online site easy to maneuver, as well as to order and pay.  I received email updates from start to delivery.  The product -- this freezer! -- arrived in the morning of the 3rd day after I placed my order -- which was several days ahead of scheduled delivery!  It's exactly what was described by Wayfair.  Regarding the dings and dents others have mentioned -- yes, two very superficial dents on the bottom, which do not affect the way it runs whatsoever.  It runs beautifully and I couldn't be more pleased from the start to finish with my Wayfair experience.