I love this coffee maker. Stainless steel matches all my kitchen appliance. It is simple to use, but still have some great features. Especially good is the ability to make a small batch  of coffee and there are options for Classic and Rich. It works very well for us because my husband likes classic and I like Rich, and now he can make his own cups and I can make my own cups to add Cream on to my taste. I like the removable water reservoir, even though it can get heavy once filled. It does brew great cups of coffee, I think the Thermal Flavor Extraction does show its effectiveness. The warming plate is also another great feature. It also comes with a reusable filter, which is nice. I like the look of this coffee maker, I like that it is simple to use; and most importantly, I like the taste of coffee it makes.