I've purchased chairs before to use at my computer desk. While most of them were comfortable, I didn't feel like they helped my back much. It would ache from sitting in one for more than an hour or so. With the SL2000, it's not as cushioned as those previous chairs I owned. And I like that. The firmness has helped my posture and I don't ache like I did before. It also seems to be made to last and I love that. For the cost, I want and expect a chair to last for more than a couple years. I believe I will get my money's worth with it.