Upgraded from a full to queen. Solid bed, I was skeptical when first unpackaged, but it deflated all the way in about 12 hours! Still a couple wrinkles in it but nothing noticeable while laying on it. Would’ve gotten a 5 star if there weren’t loose strings along the seam. I’ve had it for over a week now, 5/5 comfort! And arrived on time. I could imagine returns would be difficult- if the buyer had already opened the vacuum packed bag. Just thoughts!