I had read all the reviews and ordered a swatch.  However I was still nervous to buy a couch with out actually sitting on it.  We are very very pleased.  It's so pretty and super comfortable.  The seat cushions are full and firm (in a good way) and the back cushions are firm and downy soft.  The delivery guys were awesome I got the drop off inside service.  I did have to tighten the legs before setting up but that was just twisting them tight.  I also really love that all the seat cushions are the same size.