Was unsure about buying a couch online, but we are happy with it. the material is really soft and the cushions are a nice firmness. We really like the adjustable headrest feature, they are a little wobbly but it’s nice to get more space and not need the cushions all the time. Also nice for laying down and having neck support with.Really like that we can rearrange it around and basically makes a big bed for movie watching! It arrived much earlier than expected and my husband was away. it came in six boxes that are bulky but not super duper heavy and i was able to get it up to my second floor apartment by myself without too much trouble. Easy to assemble.