Really excellent service from sales office keeping me updated on stock as I'd been waiting for this item to arrive in stock, through to delivery service who was so accommodating with slight change at last minute, delivering to the back of the house . As for the sofa set I wasn't disappointed. Took couple hours to put together. Excellent quality and helpful instructions , no missing parts. Hubbies electronic screwdriver tool came in handy. A really lovely set, smartly presented and comfy. So glad I purchased. Thanks Furniturebox!