I love the accent chairs. Delivery was prompt and items were secured better than I expected.  Upon delivery I noticed one of the chair legs were shorter than the others, which left the chair unbalanced. Some of the wicker from the same chair is unraveling. But, Wayfair did not hesitate to ship me a replacement without the hassle of shipping the damaged product. Great customer service on their part! I  would definitely shop here in the future.