This fan is beautiful but the remote does not work properly.  We paid an electrician to install it because it is on a vaulted ceiling so the fan is 13 feet high.  The remote will only turn the fan on to the speed that the pull chain is adjusted to.  We called the fan company.  They sent us a new receiver.  It was a huge and time consuming pain to change the receiver to find out that it changed nothing.  So if I want to change the speed of my fan I have to get a step stool or ladder to get to the pull chain.  Super disappointing!